How to set up the WearON feature?

EduardoSDF
EduardoSDF
in Mobile Security

Hello, I have recently bought a smartwatch with Wear OS, and I have Bitdefender mobile security on my Android phone. How do I activate the WearON feature?

Thanks

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Answers

  • Alexandru_BD
    Alexandru_BD admin

    Hello @EduardoSDF and welcome to the Community!

    If you have an Android device (minimum 5.0 - Lollipop) with the Android Wear application installed and configured and by default a watch with Wear OS, the BMS wear application will be installed on the watch. If all setup is done, the WearON setting will be available in BMS - Settings.

    All Wear OS watches from Google are supported. If this OS does not exist on Huawei watches, for example, then we do not support it.

    Check if you can find your watch here: https://wearos.google.com/#find-your-watch

    I hope this helps.

    Stay safe.

    Premium Security & Bitdefender Endpoint Security Tools user

  • EduardoSDF
    EduardoSDF
    https://community.bitdefender.com/en/discussion/comment/304673#Comment_304673

    Hi, Alexandru_BD

    Yes, I can find my watch it in the list you mentioned, but I cannot see the BMS application installed on the watch nor the WearON setting available in BMS - Settings. What am I doing wrong?

    Thanks

  • yonl
    yonl

    Hi, same problem than @EduardoSDF with a Mobvoi Ticwatch Pro.

    Any answer from Bitdefender ?

    Best regards

  • Alexandru_BD
    Alexandru_BD admin

    Hello @yonl,

    If you are also encountering the same issue, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here:

    https://www.bitdefender.com/consumer/support/

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

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