How can i get my website OFF the blacklist?
My website has been thoroughly cleaned up after an attack.
I have indications that BitDefender is still blocking it.
How can I get it from blacklist to whitelist? www.santafemediationcenter.com
Best Answer
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Well, below are the methods that may help you.
Bitdefender : Email to support team at bms@bitdefender.com or fill up the online forum on https://www.bitdefender.com/consumer/support/answer/29358/
ESET : Email to malware researchers at samples@eset.com and samples@eset.sk
G-Data : Fill up the online form on https://su.gdatasoftware.com/us/url-submission/
Fortinet : Fill up the online form on https://www.fortiguard.com/faq/wfratingsubmit
SUWARE.org : Fill up the online form on https://scumware.org/removals.php
Sophos : Email to malware researchers at samples@sophos.com or fill up the online form on https://support.sophos.com/support/s/filesubmission?language=en_US
Webroot : Create a support ticket online on https://mysupport.webrootanywhere.com/supportwelcome.aspx?
I hope this helps.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
1
Answers
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Hello.
So, you can simply report the website as false positive here:
and you can also contact Bitdefender Consumer Support here:
In both cases you need to wait for an answer by Bitdefender Labs malware engineers.
Regards.
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It seems like your website is flagged malicious by various antimalware vendor
Below is the virustotal link for your website
If you feel your website is improperly detected, kindly follow the steps provided by @Gjoksi79_ in the previous comment.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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so helpful!
a security expert i employed to help told me it was only blacklisted on McAfee....and he applied on our behalf. finally after two tries it was whitelisted.
happens to be a family member has your services and could not open my site on any browser.
so, i wrote here. i will follow your directions. yes.
but please, can you also clarify if there are other blacklists i need to attend to?
that security expert had not indicated that i needed to do more than clear it with McAfee.
i want/need to be thorough, so any other "shoulds" that you have for me, please do tell!
thanks so much
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i did just go to virus total. providing me that link was SO helpful.
there are 7 total flags. how do i get off blacklist of all of them? already applied with bitdefender, just now. but what can i do about the others? thanks!
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so helpful. we thank you kindly :-)
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