How to restore VPN access to Netflix via US Virtual Location?
I've been successfully accessing my US Netflix subscription for the last 1.5 months while I am in Spain. Earlier today a Bitdefender Premium VPN upgrade was automatically applied to my PC (Windows 10) and now Bitdefender VPN Version 25.5.4.4 times out when attempting to log into netflix.com.
Google Chrome and Microsoft Bing both report:
This site can’t be reached
www.netflix.com took too long to respond.
Speedtest shows I have plenty of internet bandwidth, so I don't think that's the problem. I've been using successfully loading Netflix as recently as last night. I suspect the Bitdefender VPN Version upgrade is responsible. Anyone have any suggestions? The Bitdefender upgrade did not create a Restore Point, so I don't know how I can roll back this Bitdefender VPN upgrade.
Answers
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Generate bitdefender support tool logs (https://www.bitdefender.com/consumer/support/answer/1733/)
Generate bitdefender connectivity logs (https://www.bitdefender.com/consumer/support/answer/9689/)
Share the logs & your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com
The support team will reply back to your query within next 24-48 hours excluding weekends.
Regards
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