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Recovery Key for Bit Defender Password Manager
Hello there,
I recently signed up and registered my Bitdefender Password Manager a couple days ago.
Upon registration, the program suggested to save the Recovery Key in a safe location. However, I don't remember where I saved it.
I was able to sign in using the Master Password for the account. Now the only information lacking is the Recovery Key.
Is there a way to recover the lost Recovery Key or do I need to cancel the account and re-register again?
I really need help on this one and this has been an issue since I first signed up for the subscription.
Any help or pointers from anyone who would lead me to the right information would be highly appreciated.
Thank you.
Best regards,
Servie
Comments
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I'm having the same issue.
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Hello.
You should contact Bitdefender Consumer Support by chat, telephone or e-mail:
Only they can help you.
Regards.
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Hello there,
I recently signed up and registered my Bitdefender Password Manager a couple days ago.
Upon registration, the program suggested to save the Recovery Key in a safe location. However, I don't remember where I saved it.
I was able to sign in using the Master Password for the account. Now the only information lacking is the Recovery Key.
Is there a way to recover the lost Recovery Key or do I need to cancel the account and re-register again?
I really need help on this one and this has been an issue since I first signed up for the subscription.
Any help or pointers from anyone who would lead me to the right information would be highly appreciated.
Thank you.
0 -
Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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Hello,
mrmirakhur's reply is what you're probably going to need to do. The only other option would be to do a C: drive search for any of these words or a combination of words, as it is, can be saved in these formats.
Scott
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
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I don't have a recovery key, but need to reset the master password in order to setup the password manager.
Help!
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Hello.
Check out this article:
Pay attention on this:
"Note: If you do not remember the current master password, click the I’ve forgotten my password option on the same screen. Enter the 24-digit Recovery Key provided during the initial Bitdefender Password Manager setup, then type a new master password. If you forget or misplace both the Master Password and the Recovery Key, as a last resort, contact a Bitdefender representative to help reset your account. Resetting your account will erase all your data and passwords saved in Bitdefender Password Manager."
Regards.
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My recovery key does not work and I'm unable to use the Password Manager.
The site does not share how to contact a Bitdefender representative. Please help! :)
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Hello.
You should contact Bitdefender Consumer Support by chat, telephone or e-mail:
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
NOTE: Bitdefender telephone support is not toll-free!
Regards.
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