Thanks for the prompt reply. When I attempted to access the bank's login site, BD blocked it, showing a completely different URL than that of the bank. As I said in the question, going through the VPN allowed me access. I just tried the same web site again without VPN, and had no problem accessing the site. Strange!
Thanks again.
Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.
Regards
Thank you, I shall do that.