Bitdefender blocking Forza Horizon 5

Hello,

The engineers were unable to reproduce any incompatibility issues with Forza Horizon 5. Any previous technical issues where resolved via an automated update at that time, following multiple reports. The blocking you have experienced might be an isolated issue locally, thus my recommendation is to get in touch with our Technical Teams for a more detailed investigation of the rules and Firewall, as this is most likely the root cause here.

Kindly follow the steps provided by @mrmirakhur above and let us know how it goes. We appreciate if you could share the outcome with us, so we can help other members that might encounter this situation as well.

Best regards

@SamuelMoore I think it will be necessary for the engineers to have a closer look at this, thus kindly get in touch with our Support Teams, as more information might be required for troubleshooting.

You can reach our engineers by choosing one of the contact methods available here:

https://www.bitdefender.com/consumer/support/

Simply scroll down to the bottom of the page and choose your desired contact channel. I would recommend raising a ticket, because logs could be required at later stages during the investigation and this way you can also attach the information, if requested.

Regards

Hello @Albioza,

So, the first step would be to get in touch with the Support engineers for further troubleshooting and this applies to everyone that is encountering this behavior with the game.

As disabling the shield is not a fix we endorse, if a solution cannot be found by the engineers, we'll move on to development to raise an investigation based on their findings.

Thus, kindly get in touch with the Techical Support Teams by choosing one of the contact methods available here:

https://www.bitdefender.com/consumer/support/help/

I have asked our technical leads to keep an eye on this and collect any inquiries they might receive, so we can get a better picture of what's going on.

Regards