Trouble With Playing Vimeo Videos. What Should I Do?

Hello.

Taken from here:

“Sorry, Because of its privacy settings, this video cannot be played here”

If you’re seeing this error in the player, the video you are watching has domain-level privacy enabled. Learn more at 'Set your video's viewing privacy before uploading' The video’s owner can adjust the domains where a video can appear within “Where can this video be embedded?” section of the embed settings page.

If the domain is listed in your video settings page, but the error is still appearing, the domain specified in your address bar may be different from the domain sent to the Vimeo player. In these cases, a privacy error may appear. Contact a web developer to confirm if there is anything in your site's HTML code that could be blocking the referrer from reaching our player iframe.

Also, if you are using Bitdefender VPN, check out this article:

and see if the steps in the article will help you.

Regards.

@Alexandru_BD Thanks, mate. 😊

@Joshg22

In that case, follow the next steps:

First, take screenshot(s) of the issue,

create a log file on your Windows device using Bitdefender Support Tool, by following these steps:

and

create a log file on your Windows device using BDsysLog, by following these steps:

Next, contact Bitdefender Consumer Support by e-mail:

with short description of the issue.

After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.

Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log files you already created in the first step.

Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.

Remember that the screenshot(s) and the log files will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.

Regards.

I've got the same issue. I updated Windows 10 to the latest patch level, but with no progress. Solution mentioned by Joshg22 works perfect. Many thanks, Joshg22!

Hi @aztechowski,

Follow my instructions above and let us know if they are helpful:

Also, have a look at Gjoksi's comment:

It seems that Vimeo doesn't like the Anti-tracker much 🙂

Regards

I've just turned off Anti-Tracker. I can't imagine to myself, that we need to dozen of customers, that they need to do, what h've described. It's to complex for them.

Hello @KimStruve,

The error message "Sorry, because of its privacy settings, this video cannot be played here" typically occurs on Vimeo when the video owner has set privacy restrictions that prevent the video from being embedded or played on external websites or platforms. This error is often encountered when someone tries to embed a video from Vimeo onto another website, and the video's privacy settings do not allow it to be played outside of Vimeo's own platform.

Here are a few reasons why this error might occur:

• The video owner has chosen to restrict access to the video, allowing it to be viewed only on Vimeo's website and not embedded or played elsewhere.
• Vimeo offers options for video privacy settings at the domain level. If the domain where the video is being embedded is not whitelisted by the video owner, the video will not play outside of Vimeo's platform.
• The video owner may have explicitly disabled embedding for the video, which means it cannot be embedded on external websites or platforms.
• Sometimes, the permissions granted for embedding a video might expire or be revoked by the video owner, leading to playback restrictions.

If you encounter this error message while trying to watch a video on a website other than Vimeo itself, it's likely due to one of the above reasons. In such cases, there isn't much you can do to override the privacy settings set by the video owner, as respecting these settings is crucial for protecting the content creator's rights and preferences.

IF you are encountering the error while trying to watch content on the Vimeo platform itself, it typically means that the video's privacy settings are configured to restrict playback in some way. The video may be set to "Private," meaning it's only accessible to users who have been granted permission by the video owner. If you're not logged in or if you don't have the necessary permissions, you won't be able to watch the video. The video owner may have restricted playback to specific domains. If you're trying to watch the video from a domain that is not authorized, you'll encounter this error. The video owner may have set restrictions on where the video can be played, such as limiting playback to certain regions or countries. If you're trying to watch the video from an unsupported location, you may see this error. The video may be password-protected, or the permissions have expired or been revoked by the video owner.

So as you can see, there are many possible reasons behind this and the antivirus may not actually be the culprit here. This is not something that's been happening for years, it's a behavior whose root cause may be related to any of the reasons explained above, including but not limited to the anti-tracker extension, as one of our members found out.

Regards,

Alex