When does Support contact from Bitdefender central work.
reCaptcha prevent the sending of message and photos.
Disclosure: there is no choice between photos. Only the possibility of a check mark and it is not enough.
When does it work?
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Bitdefender
Best Answer
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Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.
Alternatively, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com
The support team will reply back to your query within next 24-48 hours excluding weekends.
Regards
Life happens, Coffee helps!
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Bitdefender Ultimate Security Plus (user)
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Answers
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23.01.2023 approx. 13 local time. Website contact to support still does not work
Now I'm trying: bitsy@bitdefender.com
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Hi @Mgug,
I am not aware of any outage on the Support Center page, there are 3 contact channels available, chat, phone and contact form (ticket), which one did you use?
Regards
Premium Security & Bitdefender Endpoint Security Tools user
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26.01.2023
I used mail.
The reason is that I speak very poor English and need a written translation program.
In this case, I was able to copy the entire message with image archive in the contact form. But reCaptcha didn't let me move forward. Not even when I tried later.
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Hi @Mgug,
Try to clear cache & cookies and see if you get the same result when using different browsers.
Regards
Premium Security & Bitdefender Endpoint Security Tools user
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