When does Support contact from Bitdefender central work.

Mgug

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reCaptcha prevent the sending of message and photos.

Disclosure: there is no choice between photos. Only the possibility of a check mark and it is not enough.

 

When does it work?

 

 

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Bitdefender

 

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https://community.bitdefender.com/en/discussion/94829/when-does-support-contact-from-bitdefender-central-work

Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Alternatively, you can also share your query with bitdefender support team by dropping them an email at [email protected]

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

Mgug

23.01.2023 approx. 13 local time. Website contact to support still does not work

Now I'm trying: [email protected]

Alexandru_BD

Hi @Mgug,

I am not aware of any outage on the Support Center page, there are 3 contact channels available, chat, phone and contact form (ticket), which one did you use?

Regards

Mgug

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26.01.2023 

I used mail.

The reason is that I speak very poor English and need a written translation program.

In this case, I was able to copy the entire message with image archive in the contact form. But reCaptcha didn't let me move forward. Not even when I tried later.

Alexandru_BD

Hi @Mgug,

Try to clear cache & cookies and see if you get the same result when using different browsers.

Regards