Chromecast Not Working With BD Total Security. Any Help?
I've just installed Bitdefender Total. Now my Chromecast will not cast. It worked prior to installing Bitdefender. It is not the Firewall that is blocking it as it still won't work when the firewall is turned off. Anyone know how I can get it to work again?
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Hello.
You should contact Bitdefender Consumer Support by chat, telephone or e-mail:
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
NOTE: Bitdefender telephone support is not toll-free!
Regards.
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Hello @Geo.
Is Chromecast installed on your TV or PC?
Premium Security & Bitdefender Endpoint Security Tools user
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On my PC. I cast to my TV.
It stopped working when I changed my AV from Avast to Bitdefender.
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Thanks for the replies. The problem has been resolved. It lay with the website I was trying to cast from and was not being blocked by Bitdefender.
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And now that you've mentioned it, I have to remember to turn off BD VPN when I cast via Windows to my TV. Otherwise, it won't connect.
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/
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@Scott can you enable a hotspot on a mobile device and connect the Chromecast to this hotspot? Then, enable a VPN connection on the mobile and tell me if you are able to cast on the TV this way. It's just a test, so we can figure out what is preventing the connection.
Thanks!
Premium Security & Bitdefender Endpoint Security Tools user
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Will do, I'll try it sometime tonight :) @Alexandru_BD ..but, in reading your post again, I don't have a Chromecast device, but a Roku stick. Did you still want me to try? My other post was regarding Windows using the Windows key + K to connect to my tv, which the VPN hindered.
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/
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Ah ok, I just wanted to test something regarding Chromecast. No worries then.
Cheers
Premium Security & Bitdefender Endpoint Security Tools user
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Thanks, as I spent most of my spare time last night on another post ;) :)
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/
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😅😅😅
Premium Security & Bitdefender Endpoint Security Tools user
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