GIVE A DAM

We tried to help you here, but it sounded like you just wanted a refund...@Alexandru_BD ?

@Airplane I understand your frustration, but we need more information to know exactly what is happening there.

Maybe we can help troubleshoot the connectivity issue. I have noticed you mentioned getting a disconnect message in other thread (kindly refrain from posting multiple threads on the same topic).

Check the below article and see if the steps help in any way:

Otherwise, if you have decided to cancel your subscription, you may obtain a refund by contacting refunds@bitdefender.com within 30 days of your initial purchase or of the automatic renewal date. Kindly be advised the response timeframe may vary between 24 to 48 hours.

We cannot issue a refund on the forum.

Thank you for your understanding.