Bitdefender Blocks Cloudflare 1.1.1.1 Page Due To Being Infected With Malware. Any Help?
Hello. I am a casual PC user and I have only started using Bitdefender for few months. Over the last week, I wanted to try to change my DNS to Cloudflare 1.1.1.1 DNS.
When I clicked on their 1.1.1.1 page to download their WARP app, Bitdefender blocked the page, and it said it was infected. The malware was Trojan GenericKD then a number. It's the official page however.
I insisted on entering the page, then BitD alerted me that the same malware it blocked, is now downloaded on my device and is now removing it.
Unfortunately, I panicked after this and got anxious so I just decided to reset my PC, so I don't know the complete name of the virus. Now I'm anxious to use Cloudflare DNS on my router or downland the app.
On Bitdefender central page, it says the 1.1.1.1 contains a malware. I tried Malwarebytes and it didn't block 1.1.1.1. Windows security + Microsoft Edge browser didn't alert me about 1.1.1.1 too.
Weirdly enough, when I try to access Cloudflarewarp page, which is the same page as 1.1.1.1 (I THINK), BitD doesn't block it or alert me.
So now I don't know if this is legit or just a false alarm, because I really do want to go back and download the WARP app and change my DNS on the router as well. This is making me question the safety of Cloudflare's DNS.
- UPDATE: I tried to go back to the 1.1.1.1 page to know exactly the name of the malware BitD blocks. It's Trojan.GenericKD.65820606
Sorry I created a new account @CasualBITUSER1 because I forgot the password for the first account and the password for its associated email. Both were newly created.
Best Answer
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Hi @CasualBITUSER1,
I actually checked here and Bitdefender is blocking it as "Malware".
I have sent the URL to Bitdefender's analysis labs as a false positive, since we know the site is a legitimate site.
You can also do the same, after all, this will only reinforce the wrong detection by Bitdefender.
As an interim measure you can take a look at this support guide.
In any case, after submitting, wait until the site is removed from detection.
Stay safe
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Answers
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Has this been resolved? I kinda don't want to check by myself lol sorry. Did they reply to your submission?
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