vpn upgarde

alkhal
alkhal ✭
in VPN

When I update the subscription from free to paid in VPN, only the annual plans are shown to me. I want to pay monthly. How can that be? I subscribe to your antivirus

Comments

  • Flexx
    Flexx mod
    https://community.bitdefender.com/en/discussion/97305/vpn-upgarde

    Kindly check on the below stated link if it helps

    https://www.bitdefender.com/solutions/vpn.html

    Alternatively, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and on the basis of your product selected and type of issue you are facing you can get in touch with support representative either by email, chat or over a call.

    If you choose email, you will get a ticket number on your registered email.

    The support team will reply back to the same email within next 24-48 hours excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Alexandru_BD
    Alexandru_BD admin

    Hello @alkhal,

    Both validity options are available for purchase on the official Bitdefender website at the link indicated by Flexx above. I have also checked and the monthly option is displayed for me as well:

    vpnmonthly.JPG

    If this option is not available to you, make sure you are accessing the .com website and clear your cache & cookies beforehand. Also try to use different browsers and see what the results are.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • alkhal
    alkhal ✭

    Alexandru_BD Thanks for the nice explanation

  • alkhal
    alkhal ✭

    Flexx Thanks for the nice explanation

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