Hello,
I have some machines that had a CVE reported by the Security Risks > App Vulnerabilities module and even updating, removing and reinstalling the vulnerable app, it continues to display in the App Vulnerabilities. Any ideas how to fix this?
Hello.
Since you need help with business product, @Andrei_S Enterprise (who provides support for business products) could take a look here and help you with the issue.
Also, you can always contact the Bitdefender business support:
Regards.
Hello @romuloalves ,
After resolving the vulnerability listed in the Risk Management module (though one of the methods that you mentioned update/remove/reinstall) you need to run again the Risk Scan in order to the changes to be visible in the report.
You can find the steps in the following article: https://www.bitdefender.com/business/support/en/77209-155163-running-tasks-on-endpoints.html#UUID-c378456d-09cb-389e-f958-8dafebc10021
If you need assistance you can reach out to our Enterprise Support Team and a support engineer will guide you through the process.
Kind Regards,
Hi @Andrei_S Enterprise!
Thank you in advance for your attention.
My risk scan runs automatically on Mondays, Wednesdays and Fridays. I have also run the risk scan individually after the steps I mentioned and the CVE continues to be displayed.
In this case we need to investigate the root cause which would require for my colleagues from Enterprise Support to look into the issue that you are facing. Please open a support case with us and we will continue the investigation on the case.
Bom dia.
Amigo, seu problema foi solucionado?
Estou passando pela mesma situação e não consigo resolver!
Hello @Guilherme Santos ,
Can you share your case number with me in private so I can reach out directly to my Enterprise Support colleagues and help with the resolution?
Thank you,
Andrei
Te mandei mensagem inbox.
Obrigado!
