Firewall blocked Mapped network drive
I noticed that Bitdefender Total Security's Firewall was blocking my access to all Mapped Network Drives, which I was accessing through a Cisco Any Connect VPN.
Since I had this issue with the firewall before, I double checked the security settings in Bitdefender > Firewall and made sure that the Cisco VPN were not blocked. This was not the case. My settings of the "Ethernet 2" (which seems to be the Network Connector name in Bitdefender for the VPN) was also set to "Home" to allow more liberal access. Nothing seemed to work (also remove "Stealth Mode" and the like.
I noticed that I received "System blocked" messages still, and added a rule to allow access to the kernel .exe system file. This also did not resolve the problem.
So for me - the only workaround so far has been to disable the Firewall and use another one temporally instead. HOWEVER, this is not a solution and a pretty uncomfortable workaround at best.
I saw from previous posts over the years that I'm by far not the only one with this problem, but none of the proposed solutions there seem to work for me. Has anybody experienced something similar and has advice?
Comments
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Hello @dmrw,
Try the following:
1. Go to 'Network Adapters' tab and set the network type to Home/Office using the drop-down menu near its name
2. Then, from the same Firewall Tab, click on Settings from the top-right, then, for the network you're currently connected to uncheck the stealth mode button to disable it (I know you mentioned you disabled this already, just ckeck if it's still disabled).
If you already did this, Turn ON 'Allow access to domain network' under Firewall → Settings tab. This will enable domain discovery (printer and shares).
NOTE: This option will be displayed only if the computer is part of a domain.If this doesn't solve the issue, turn OFF the button 'Block port scans' in the network in the same tab. Furthermore, add a network exception by following the steps in this article:
This is all I can think of right now. If nothing helps, then I would recommend to contact the Support teams to find the root cause. You can get in touch with the Bitdefender engineers by choosing one of the contact channels listed here:
State your contact reason / choose request category, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.
Let us know what worked for you.
Regards,
Alex
Premium Security & Bitdefender Endpoint Security Tools user
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