Bitdefender SecurePass inside Bitdefender Safepay

marioh · 2025-03-31T18:21:17+00:00

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My Bitdefender SafePay does not show the SecurePass red icon at the top right corner. This means I cannot use my signing/login information saved in SecurePass. Does anybody know how to solve this problem? My Savepay version is: 27.0.35.147 and the latest version according to Bitdefender is: 30.0.26.84. How can I get it?

MARIOH

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Accepted answers

camarie

There is a difference. Securepass standalone is not loaded directly in Safepay, because Safepay looks at the subscription and determines if the associated subscription contains Securepass or not, and I believe the standalone Securepass is not associated with the Netgear Armor PLUS subscription (or it is possible that Armor Plus to not contain it, I have to ask the colleagues about this).

Short story is Safepay comes with its own extension, which is deployed and installed silently, and used, as I mentioned, if the appropriate license is detected. I have to ask the team if there is any support for somehow detect and load the standalone version, but at this time I'm sure this is not a supported scenario. Let me find more and get back to you.

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Gjoksi

Hello.

My specs:

Bitdefender Total Security version 27.0.49.250

Bitdefender Safepay version 30.0.26.84

Chromium Embedded Framework (CEF) version 130.1.9.3

In my case, Bitdefender SecurePass in Bitdefender Safepay works without any issues.

Try this: Open Bitdefender Safepay, go to Settings, scroll down and enable / switch on "Use SecurePass".

Regards.

marioh

There isn't a switch on my safepay settings. That is my problem. I need this latest version according to Bitdefender is: 30.0.26.84, that with solve my problem, So, I uninstall/reinstall my software thinking that doing it will resolve the problem, but it didn't. Thanks, Gjoksi

Gjoksi

Hello.

Maybe, it's because you use Bitdefender Antivirus Free, which has limited functionalities, but can't be sure about that.

Anyway, @camarie, who is the main developer for Safepay, and @Alexandru_BD, who also works for Bitdefender, can help you with the issue.

Please, wait for his reply / their replies.

Regards.

marioh

Thanks for replaying, this is a paid version, though. Although I wonder if it is because I'm using NETGEAR ARMOR PLUS and purchased a stand along version of SECUREPASS, which I love it, but would like to use it with SAFEPAY, though.

camarie

marioh

https://community.bitdefender.com/en/discussion/comment/352187#Comment_352187

Tanks, CAMARIE. It makes sense, I don't like it too much, but I'm hoping that the guys at Bitdefender along whith netgear armor will update the software to include SECUREPASS since they were using including before password manager.

Marioh