Bitdefender notification isn't stopped as soon as i boot my pc it starts popping up, did all kinds of scans but nothing was found, altho the first time i install it , it found multiple threats and managed to delete them, how should i approach this ?
Kindly perform the following steps and see if they help you in any way:
1) Open the Run command (press the 'Windows + R' key on your keyboard) and execute the following commands one by one:
temp - delete all the files in the folder
%temp% - delete all the files in the folder
prefetch - delete all the files in the folder
2) Run Disk Cleanup using this guide: https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68
3) Reset your web browsers:
Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en
Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/
Opera: https://browsersolution.com/reset-opera-browser
Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/
Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-
4) Reset the Windows host file to default. You can find instructions here: https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae
5) Reset Your Network:
Open the Command Prompt (press the 'Windows + S' key on your keyboard), type cmd, right-click Command Prompt, and select 'Run as administrator'. Then, run the following commands one by one:
netsh winsock reset netsh int ip reset ipconfig /release ipconfig /renew ipconfig /flushdns
Additionally, the detection reported by Bitdefender is accurate, as the file in question is indeed malicious, as confirmed by the VirusTotal link provided below.
https://www.virustotal.com/gui/file/a01853cdf594caeb7aad5a284c2f2c271b54d2819441389ebfd29ae5a663e183?nocache=1
Let us know if your issue gets resolved.
Regards
Jalapeno! 😄
I guess the Bitdefender malware researcher who created that detection was having a great time, savouring something salty, sour, and tangy — the jalapeno pickle 😂
i have did those steps and problem still exists, im using brave but i also have other browsers installed and i did step3 for all of them, bitdefender still blocking powershell every 30~40min
Set PowerShell as an exclusion in your Bitdefender product settings.
SETTING EXCLUSION
1) Temporarily disable Bitdefender Protection: https://www.bitdefender.com/consumer/support/answer/28557/
2) Set exclusions in Bitdefender Antivirus: https://www.bitdefender.com/consumer/support/answer/13427/
3) Set exclusions in Bitdefender Advanced Threat Defense: https://www.bitdefender.com/consumer/support/answer/2393/
4) Allow an app through Bitdefender Firewall: https://www.bitdefender.com/consumer/support/answer/13425/
5) Re-enable real-time protection in Bitdefender
Set the folder C:\Windows\System32\WindowsPowerShell\v1.0 as an exclusion in Bitdefender Antivirus, and add the files powershell.exe and powershell_ise.exe from the same folder to the exclusions in Bitdefender Advanced Threat Defense.
If the issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/
Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.
To get immediate update, make use of the chat option. Bitdefender support may require logs and will assist you in generating them.
Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.
