I have been trying to block a popup called www.energybot.com without success.

This situation began when I regretfully used energybot.com to find electric power options and now cannot get rid of it. When I visit any website after closing it, the energybot.com website comes up.

I have selected settings in Edge , then cookie management, blocked energybot.com with no success

I have also done this on Google without success.

A friend suggested I try Malwarebytes, did so without success.

Perhaps Bitdefender could fix it if I knew how.

Thanks for any help.

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Gjoksi

Hello.

Check out this article:

https://www.bitdefender.com/consumer/support/answer/2574/

Regards.

Flexx

For informational purposes, http://www.energybot.com/ is a legitimate website and is not associated with any adware or malicious activity.

Below are the links confirming that no antimalware vendor detects the website in question as phishing or malicious. Additionally, the website has a valid SSL certificate issued by Amazon CloudFront.

https://www.virustotal.com/gui/domain/energybot.com?nocache=1

https://sitecheck.sucuri.net/results/energybot.com

https://urlscan.io/result/01991ad2-4a77-74e8-87e6-5f7a1ed93735/

https://www.scamadviser.com/check-website/energybot.com
https://www.sslshopper.com/ssl-checker.html#hostname=energybot.com

Regards

ScottyM

To Flexx.

Thanks for your comments but despite what your suggested links confirm, the reality is that I can't get rid of the very annoying energybot.com popups haunting my system despite a lot of wasted time and efforts. So, I am trying to find someway to be permanently rid of energybot.com.

To Gjoski,

Thanks, I already did on those suggestions with no joy.

ScottyM

This is what pops up after I leave any website.

Flexx

https://community.bitdefender.com/en/discussion/comment/357149#Comment_357149

https://community.bitdefender.com/en/discussion/comment/357150#Comment_357150

If the website in question opens automatically when you launch Google Chrome web browser, you can change this behavior by following these steps:

Open Google Chrome web browser.
Go to Settings.
In the left sidebar, click on "On startup".
If the option "Open a specific page or set of pages" is selected and the unwanted website is listed, remove it.
Then, select the option "Open the New Tab page".
Close and reopen Google Chrome web browser to see if the issue is resolved.

You can also try the following additional step:

1) Open the Run command and execute the following commands one by one:

temp – delete all the files in the folder.

%temp% – delete all the files in the folder.

prefetch – delete all the files in the folder.

2) Reset your Google Chrome web browser: https://support.google.com/chrome/answer/3296214?hl=en

3) Reset the Windows host file to default. You can find instructions here: https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae

4) Run Disk Cleanup using this guide: https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68

Additionally, also check the website listed below

https://support.google.com/chrome/answer/2765944

If the issue still persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get an immediate update, kindly use the chat option. Also, ensure that no ad blockers or privacy extensions are enabled in your web browser, as they may prevent the chat window from appearing.

Bitdefender support may request diagnostic logs and will guide you through the process of generating them.

Regards