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Issue with Android sub upgraded to include Windows device
Hi all, I tried to do a search for this issue, but it seems too specific for the issue that I'm having. Apologies if there is a thread about this. If there is, please direct me to it or I would appreciate your advice. I originally bought an Android subscription, which I've been pleased with, so I decided to add a Windows…
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Bitdefender Central showing different devices on PC vs Mobile app (Android)
Hi guys - I use the Bitdefender Box 2, and I'm having troubles with the number of devices being displayed in Bitdefender Central when looking at it via my PC or on my mobile app. On the mobile app, things all look good. However, on the PC, there is only one device showing (there should be ~20). I've reset the Box 2…
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Shared device amongst children
Is it possible to configure it so that one device is shared amongst the children in our family. We have a laptop which has 3 accounts on it for our 3 children and I want to be able to monitor the usage of all the children. However, when I add the device and the accounts to the system, the computer is moved across the…
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How do I get to "GUEST" list??? No documentation found
On the second page of my list of devices, there are 6 items that belonged to a friend. I want to remove them from the list, but customer service sends me the same directions probably a dozen times now. "Should you need to remove a device from your BOX account, please follow the next steps: - open the BOX application on…
