scan problem

Where do I go for assistance on an incomplete scan?
Hello. We have a very small office consisting of 4-5 active endpoints. One endpoint consistently stalls out at 34% when we task a full scan. The scan reads incomplete after trying to run for 25 hours. How do I know what is causing the scan to stop at 34%? How do I fix this, depending on cause? I can't even find the scan I…
Scheduled on-demand scans not executing
I run Bitdefender Internet Security version 25.0.10.52 on two PC systems running under Windows 10 (2004) 64-bit. I have configured a scheduled quick scan that is supposed to run daily at a specified time, and a system scan that is scheduled to run weekly. Some time ago (unfortunately I cannot say exactly when) these scans…

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