Flanksy · Defender of the month · ✭✭✭

Good day everyone, Upon checking on Virus total, the website looks to be clean with no AV vendors flagging it and the screenshot below for reference however, while checking it at the same time, the website looks to be down as well Best Regards, Flanksy✌️

Hiya @Cristian Dumitru Thank You 😉

The last one for cybersecurity awareness month as well as it will be a while for me as I will be a bit busy for now with work stuff, but once everything on my end here is all back to normal, I will be back to make your days be filled with smiles and laughter 😉 Until next time ✌️ Best regards, Flanksy✌️

Hi @sophi-josephine, I am sorry that you are facing this issue. I would like to know if you have done a repair/reinstallation of the Bitdefender application? If you have not, I have attached the link below for your reference on how to perform it. I look forward to your warm reply and update. Best Regards, Flanksy✌️

Good Day to you @Goodgreen, I am sorry to hear of the issue that you are facing, I have attached a link below for you below for you to have a look on the allow/block applications that you need help with. I hope that this does help you resolve your issue and I look forward to your warm reply. Best Regards, Flanksy✌️

Good Day @Eno-Scott, This is based on my point of view, it should generally be safe to connect your phone to a PC for backup if your antivirus scans show no signs of malware. Since Safe Mode didn’t show the same issues and there’s no indication of a virus, backing up with Smart Switch to a secure PC should be fine. Just…

Good Day @Eno-Scott, I believe that this particular is on Google architecture and nothing to do with Bitdefender. They have added this feature to enhance security of your android device for all device running Android 10 and above. Below is a link from google Android support for your reference. I hope this helps you and I…

Good Day @HELSIE I have attached the link below for you. Please navigate to the I forgot the PIN code that I set to protect my application. What do I do? Section and see if you can retrieve it from there I hope this is able to help you and I look forward to your warm reply. Best Regards, Flanksy✌️

Hi @usmankhan.1996, Glad to hear from you. What I did was, I added the league of legends.exe directly, you can add the riot client or other games which you have performance/network issue with there as well as that was what I also did based on my previous comment(i.e Honkai Star Rail, LoL, Valorant, Overwatch). And below is…

Good Day @usmankhan.1996, May I know where did you add the exception on? Is it on profiles or firewall? I too had this issue few months back but have done the following and I don't face lag issues or the game crashing for myself until I have done the following below. I have also attached a screenshot for you below to show…

Hiya @Flexx, Yes agree with you on this, but I will give the answers as well as the reason why the actual answers was chosen on Sunday. At the end of the day, it's more to awareness and everyone getting some knowledge and idea to approach a safer cyber enviroment 😉 Best Regards, Flanksy✌️

Hello there and cheers 😁

Good Day @Kaat112, I have attached a link below for you to refer for which platform that you want to install it on and I hope it helps you to resolve the issue. Please do keep us updated here if this works for you. I look forward to your warm reply. Best Regards, Flanksy✌️

Congratulations Everyone😊

Good Day @Greg Taylor, I am glad to hear for you and I understand the message that you have sent. At this point, I think that it would be better then to proceed to the Bitdefender Support Team with the link that I will provide you below. They would be able to assist you more on this issue and hopefully resolve it as well.…

Good Day @Greg Taylor, I'm sorry to hear what you are going through, I would suggest trying the advise from the link below for your reference, and scroll until the Nokia tab and try to see if that helps resolve your issue and make sure that the Bitdefender Security app is not in the battery power saving mode. Do monitor it…

Good Day @Karmacheema and @Zattman, Are you reffering to the the network scan in the Bitdefender Central App? If so then @Alexandru_BD could this be a bug, attached a screeenshot below for your reference. Best Regards, Flanksy✌️

Good Day @Homebody, I believe that you will have to add stated website to the exceptions list in online threat prevention. However this is based on your own accord and risk of the website that you are accessing given as stated above that it's being blocked by Bitdefender. The link below is for your reference to add it to…

Good Day @GGBear, I'm sorry to hear about what you are facing, is it okay if you can share what browser that you are using that is causing this. Currently I have tested on Google Chrome, Microsoft Edge and Firefox and I don't see the issue you are facing. I have attached a screenshot below for you of mine. I look forward…

Good day @Takato10TBC, You're welcome and I understand where you are coming from. At this point I have found another discussion from @Flexx regarding this and it seems that Bitdefender primarily provides guidelines to enhance the security of wearable devices and there is nothing more Bitdefender or any other antimalware…

Good Day to you @Takato10TBC, I found an article for you regarding the wearOS which was posted by @Alexandru_BD in another discussion, I'd advice you to please refer to the link below for more details and hope that it helps you I hope it helps you and I look forward to hearing from you. Best Regards, Flanksy✌️

😂😂😂

Good Day @Netanel, You're welcome and I am glad that the reinstallation managed to solve the problem 😁 Best Regards, Flanksy✌️