Fred5000

UPDATE - PROBLEM SOLVED Whatever the initial cause, I was able to set up yet another connection and finally get connected to the Internet. The Network has been detected and Gateways reset. Some have suggested problems with RAM, while others believe the hard drive might be failing. I'll post in the future if I find the…

I would like to add that each application notifies me that there is a new update available, so in that sense it is getting through to their server. But when it comes to downloading and installing, it will not complete.

Hello Fred5000, Thank you for taking the time to reply on this topic. Try to disable the Registry Control option then test to see if you can update these applications . Thank you. Hi Alex - I've tried everything: I disabled Registry Control, Cookie Control, ****** Control; I've added Active Virus Control Exclusions for:…

Hello again Alex - I have two applications that BD IS 2010 is preventing from downloading and installing their updates: 1. Spybot Search & Destroy 1.6.2.46 - In this case, I get the error message "!!! bad checksum !" 2. Java Version 6 Update 15 (build 1.6.0_15-b03) - In this case, I get the message: "Error - Java…

***Addendum*** I have since discovered that a Registry Control rule was added in this process. Name: Microsoft® Windows® Operating System Action: Allow Application Path: C:\WINDOWS\system32\Restore\rstrui.exe Whether this caused the initial problems with System Restore, or merely resulted from the fix suggested by…

Hello Alex - I've noticed this issue since the November 3rd update, and I've had to allow 3 exclusions since then. C:\Program Files\Internet Explorer\iexplore.exe - (Internet Explorer 8) C:\WINDOWS\system32\dfrgntfs.exe - (Windows Defragmenter) C:\WINDOWS\system32\wbem\wmiprvse.exe - (Windows Management Instrumentation)…

Never mind... I found the fix. I just uninstalled my two year subscription of BitDefender 2010 and installed Kaspersky 2010. It's just not worth the headache. The update hung constantly and every once in a while I'd notice that the program was not even up and running. Too much to deal with for a program that's supposed to…

Hello Fellow Bitdefender Sufferers - Just thought I'd pass along something interesting I read from a reviewer of Bitdefender Total Security 2010; basically BIS 2010 with a couple of added backup and deletion features. I wrote earlier about how you can't necessarily trust reviews; however this guy is a self-professed…

Well, thanks for the info, Freddy -Suzanne You're welcome Suzanne. Please excuse the Northy reference - I didn't mean to be flippant or insulting. I just didn't notice your real name underneath. But I did notice you're from Minnesota: me too! Go Vikings!

BD seems to be "working" on my system for now.. It seems at least on some level there is an up-swing happening..I suppose they are working hard to get these issues resolved. Working hard? It's been 4 days and we haven't heard anything yet, except some insolent comment from one of their moderators. I wouldn't get my hopes…

Although I vaguely recall seeing an apology for the inconveniences somewhere in the mass of posts out there, I found an interesting reply from one of their "Evangelists" that speaks volumes: '... you have no idea that there isn't such a thing as "perfect software".' Not exactly re-assuring, is it? More like a cop-out to…

Hi fungus - I can't blame you for gloating over your new-found solution to the Bitdefender Malicious Software Insertion Tool. I just installed BIS 2010 a couple of months ago, and just wished I'd checked out this forum beforehand. It's a good place to start when considering software, and believe me - I'm going to do my…

I've liked this product and like I've posted elsewhere, sometimes these things happen. I'm back to normal now and yes it was painful. Hopefully whatever SNAFU in testing or whatever that caused the problems have or will be addressed. After being a customer of some other AV products out there I still think this is the best…

Their silence is deafening on this one. You'd think they could just execute an "Undo" and go back to square 1 - reversing all the damage they have caused. Simply release an update that removes all the things that started this debacle and instead of a major update, only do one thing at a time. Someone likened this to using…

Thanks for the heads-up Viscon. I didn't know you could pick and choose regarding the updates. Believe me, if they ever get this thing working properly, I'm never going to allow a product update again. And I agree with you regarding us paying customers being the guinea pigs for their experiments - I've never had such…

The List Continues: I can't even de-fragment without Bitdefender raising an alarm. I get the following: -------------------------------------------------------------------------------- Bitdefender Intrusion Detection Alert Bitdefender has blocked a potentially malicious or infected application Windows Disk Defragmenter…

Update: Once again, the Registry Control settings are the culprit regarding the Media Player. As long as I keep the registry control disabled once I connect to the Internet, I can listen to online streaming, watch videos, etc. But if I enable Registry Control at some point, and then turn it off before using the Media…

Major Update? Major Headache! Now it seems that the update has caused a conflict with my Windows Media Player (9). I can't play my mp3's, videos, or listen to streaming audio online. I'm really considering going back to BIS 2009. This is frustrating, to say the least. Is there a way to uninstall this update?

Addendum: Allow me to be more specific: When I attempt to dial in to my ISP, the computer locks up at the "opening port" part of the program. At this point, I must restart the computer. Yet when I try to restart the computer I get the "program not responding" message; I must then hit the "end now" button and after a longer…

well i hope you got it sorted,i didn't have an issue with this update,installed without issue on o/s xp pro sp2,but the issue is present on a different pc,o/s media center sp2, it will install then bd tries to install it, resulting in it being un-installed again,i did also have a update issue with the malicious software…

Hello Alex - Thank you for the quick response. You were right about this problem having nothing to do with Bitdefender. I have since received a message from Microsoft Support that seems to have solved the problem. It is as follows:…

Hello Fred5000 , In the topic that you mentioned, we have recommend you to upgrade for free to BitDefender 2010 . Please let us know if the same issue occurs after you perform these steps . Also , for your information the BitDefender Firewall Whitelist contains a list with all the applications that will be automatically…

Additional Information: I would like to point out that this occurred after I downloaded and ran a patch that was recommended for another issue (see: http://forum.bitdefender.com/index.php?showtopic=12213). I was directed to go to this page: (http://www.bitdefender.com/KB568), yet this patch did not solve the problem that…

Hello Fred5000 , In order to solve this issue please follow the steps from the next BitDefender article : http://www.bitdefender.com/KB568 . Thank you . Hello Alex - Thank you for a prompt response. Unfortunately, that patch did not solve the problem. As ronchicago said in Post #1, the problem is in the Basic View -…

Hi there, This issue was aknowledged by the support team, a fix will be released along with the next major update, which will be released late March. Please note that this is just a display issue, the modules are in fact enabled, you can check this in the Advanced View. Thanks, Florin Hello Florin - I just purchased…