JollyRoger

Hello Diego Thank you for your feedback. I've searched that ticket id and used Google Translate to search some elements. Could you please translate for me the content? Regarding that ticket with Adobe folder, we are testing some things and get back to you these days. Thank you very much. Hello Cristian, if you could…

Ticket 201110011001116 has been closed since the issue has been resolved. About the problems with my trading platform, mentioned in point C, I've opened a ticket: 201110281018016 Thanks in advance Diego

Here the same (especially with with opera). I've the last version installed and thins don't go better. I can only suggest you to use chrome because, I don't know why, it minimizes the issue (on my notebook). Examples: Uploaded with ImageShack.us Uploaded with ImageShack.us Uploaded with ImageShack.us Uploaded with…

Thanks for the advice, Cristi, but the issue is now even worse. Before, the issue was happening every time I was doing a system scan, now it directly happens on windows start. I've decided to completely remove Total Security with the uninstall tool, hoping it works, but before of that I'm doing a new report in which I'm…

And here're the screens: Uploaded with ImageShack.us Uploaded with ImageShack.us What kind of AV doesn't let you scan properly??

Here the same... after the last update vsserv.exe continues crashing. I did the report yesterday when it crashed for the second time, but today it crashed again. I've sent you the report via PM

Yes Daniel, I'm referring to the two black squares, the gear wheel and the giant black rectangle that should be visualized only on the right corner inside of the expanded Bit Defender browser extension. I've reproduced the same issue on the same domain www.megaskipper.com with Firefox 6.02 and Opera 11.51 too, so it's not…

Hi, The driver is correctly installed. Please test the Antivirus module by visiting the link below, then by selecting any of the test files to download (eicar.com; eicam.com.txt etc): http://eicar.org/85-0-Download.html The Antivirus should pop-up saying that it blocked the file. If that's the case then please repair…

OK, done. You've got PM. Thanks Daniel

It could be and I hope so, but I don't have windows automatic updates enabled anymore and today I'm on roller coasters again. I discovered something new: Uploaded with ImageShack.us Il file del Registro di sistema è ancora in uso da altri servizi o applicazioni. Il file verrà scaricato ora. Dopo lo scaricamento i servizi o…

Hello, In order to further investigate this issue, please follow the steps below: 1. Open the Bitdefender > Settings 2. Go to the "Update" module 3. Select "Prompt before downloading" 4. Now restart the computer in Safe Mode. [How to restart in Safe Mode] - Restart the computer (Windows Start button - Turn Off - Restart);…

Thanks Cris, I installed the Eng one and this is now resolved.

Do you refer to an update with the Update module, don't you? (and not uninstalling and re-installing) I've updated and restarted: version is still 15.0.27.308. Could it be that it happens because I've installed the Italian version? (3 or 4 days ago) http://download.bitdefender.com/windows/installer/it/ Do you think that…

This is the screenshot: Uploaded with ImageShack.us - Version of bdtl.dll: 15.0.27.308 - Version of httpvs10u.dll: 1.5.0.23 Thanks

I have 2012 version. Thanks

www.gazzetta.it has the same problem using opera, ie, firefox and chrome EDIT: it happens on chars like è, é, à, ò...

I think you'll understand if I'm going to do a not good publicity telling my experience with the product and the unexisting support...

All on holiday?? Can I make you notice that over two weeks have passed since I sent the report with the Security Center?