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Bdts's Blocking Access To External Server

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JollyRoger
JollyRoger
in Firewall

Hi,


about ten days ago I sent a report with Bit Defender Security Center in which I explained my problem: after Bit Defender Total Security 2011 (BDTS) install process I can't use my trading platform based on java on Windows Seven 32 bit because BDTS blocks the access to the server (powerdesk.fineco.it).


On the same PC I can access with ubuntu or uninstalling BDTS.


Disabling the firewall doesn't work.


Java is on granted apps.


Before BDTS I used in different periods KIS, Norton 360, Bit Defender Internet Security and Spybot S&D, but I always removed them with their proper REMOVAL TOOL.


I replicated the problem, sent the report asking for solutions but till this moment I haven't received answers.


I'd like to know if there's any progress or what I've to do.


Thanks


Diego

Comments

  • JollyRoger
    JollyRoger
    Options

    All on holiday??


    Can I make you notice that over two weeks have passed since I sent the report with the Security Center?

  • JollyRoger
    JollyRoger
    edited September 2011
    Options

    I think you'll understand if I'm going to do a not good publicity telling my experience with the product and the unexisting support...

  • rootkit
    rootkit ✭✭✭
    Options

    Hi :)


    I think I have a solution for your case.


    As the new Bitdefender 2013 product suite was released, we would like to inform you that you benefit from a FREE upgrade to the latest version.


    Apart from the fact that the 2013 suite brings lots of new features and improvements, it will most likely solve any issues that you may have encountered with your previous Bitdefender product.


    Please check out this announcement:


    http://forum.bitdefender.com/index.php?act...f=241&id=42


    After you install the new version, if needed, we will continue the conversation on the new area from here:


    http://forum.bitdefender.com/index.php?showforum=293


    Thank you.

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