Lee_S

I recently got Bitdefender Mobile Security[.apk] from trusted site[not from Google play], installed and linked Bitdefender ac and activated keys on my friends no-root Android handsets. Most people don't trust Google and many of my friends too. So, they don't have Google Play ac/gmail ac for privacy reasons, Bitdefender…

I feel your pain after a long Windows 7 reinstall + upgrade + activation, not due to BD. Thankfully my data is on an external drive. When I used the cleanup is showed 2GB of Windows junk, but only reported 224k removed. Very strange. Lessons learned: 1) Keep data away from the O/S on a separate disc. 2) Download Macrium…

Yes, Defrag definitely needs scheduler and some kind of progress notification, or even coloured blocks that show what different parts of the drive are being used for.

It's unacceptable. I don't pay that kind of money to get myself popups few time a day nagging me to extend my license when I hace over 250 days left. I was quite pleased with BD performance, but something like this is a deal braker for me. If I wanted ads I just could install free software. Its just so stupid from BD side,…

Hello, Cut the ads Bitdefenter. I am using the paid product. STOP sending me renewal ads through Bitdefender. I have over 260 days remaining! I dont want a panel that covers a huge part of my screen. I HAVE PAID FOR THE SOFTWARE! IT IS NOT A TRIAL!. I DID NOT consent to have marketing sent to me through the software during…

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I've seen this whenever there is a product upgrade of some sort- Usually it will show BD more than once in the device manager window with one of the entries showing the yellow flag (exlamation point etc)... I usually tell it to uninstall the one with the yellow flag- and I have no further problems.. It's an odd one. Thanks…

ok, so i bought a new software but i cant seem to get it installed no matter what with bitdefender active. ive narrowed it down to bitdefender cos once i un-installed it the software worked fine, but once i re-installed it again.....surprise surprise, cant get the software working......... HELP? What's the software and…

Hi Lee, Are you still experiencing this issue? What product version are you using? Thanks! Andra. Hello Andra, That problem has stopped happening. Regards, Lee.

Yes, indeed. I've just found that out, thanks. Will the Anti-spam module ever be written to detect spam using IMAP? I prefer the having my messages in the cloud than building up on my hard drive, especially when there are attachments. Regards, Lee.

Same here, as I was going to post a thread that the "issue de jour" last year of slow internet and web page loading, has not been an issue and is resolved in my opinion. Christian, and the forum rules do not allow comparisons of other Avs, this is strictly a Bitdefender help forum, but concerning the slow internet that was…

BD 2013 has not caused the issues of slow Internet connection or crashing computer for me. I am running Windows 7, though. Other than the recent issue of missing modules, which is repaired, BD2013 is very good.

Windows 7 still has bug/security fixes on a weekly basis and that's a whole lot older than BD2013. Maybe Microsoft should have not released Windows 7 yet. The same argument applies.

I managed to get my modules back by repairing the installation via the Start and All Programs list (Windows 7). The process did stall at 65% as has been noted before, but after rebooting my PC, I went back to the Bitdefender folder via the Start and All programs list. Clicking the repair option forced the installation…

Hello Welcome to the forums! Do you have the latest build installed? http://forum.bitdefender.com/index.php?sho...st&p=148077 Take care. It just started working again a week or so ago. An update must have solved the issue.

It does nothing in Thunderbrd despite the buttons, acting as decoration, being available.

You can try the support tool directly from the product.

Last night, I decided to run a rescue mode scan. I hadn't ran a scan before because I was about to go to bed. I tried to go to Rescue mode, computer crashed now I can't log onto my computer. Admitted, I rarely ever even use rescue mode, only used it twice in the 30 days I've had to software. But is there any way I can…

Has there been an update to this problem? I want to get online an kick some Klingons' arses.

Same here.

Thank you.

This is the first screen I see when entering rescue mode: And a closeup.

Hi Lee_S, Did you first set the resolution? When you rebot your computer in rescue mode, you firstly press "enter" and after that chose resolution of video image and after that press enter again. Best Regards. In 2012, I set the resolution from a screen full of options. In 2013, only the green text and no screen full of…

Try the unistall tool Ah-ha, my uninstallation was stuck at 65% I tried the uninstall tool, which didn't do it's job:

Thank you for fixing it.

Hello, I rebooted into the rescue mode after a normal scan of my C:\ drive showed that some files were not cleaned. On rebooting, the screen went black and very small green text appeared which looked like 'File not found, Press any Key.' and an error 15 code. I pressed any key and then saw two very small tables that looked…

Hello forum, When I select an email, I get the clickable options in the toolbar, but 'Add Spammer' and 'Is Spam' buttons do nothing. In fact only the 'Settings' button reacts to clicks. This is a continuing problem from 2012. Any ideas? Thanks, Lee. Can I expect some assistance with this issue? It has been ongoing since…

Hi Thank you for the credentials. I have sent all the data to the Safebox team and I will come back with an answer soon. Thank you! Thanks for that. I clicked the link in the e-mail to change my password, but I get the following error screen: Please advise. Thank you.

My computer is stand-alone and everything is connected locally, so I'll have stealth on. Thanks for answering my question.

Same thing I had done, yet for an unknowing new user, this is an issue. Thankfully we have Christian in our corner putting in the good word for us to give us some better options, especially on a fresh install for a less aggressive threat setting. Indeed, Christian has been a great help.