-
How Much Shredding Does The File Shredder Do?
Hello forum, I have files on my PC with names and addresses of clients that I need to delete after expiry. How good is the file shredder? I have shredded the files using a free Ashampoo optimiser, which takes ages but claims the files will be totally unrecoverable, even in a pro lab. BD file shredder is much faster, but I…
-
[feature request] Any Imap Protection Coming?
Dear support, When will antispam be available for IMAP? I would expect that IMAP is becoming more common as the need to sync and access messages from multiple devices from servers rather than download to one device increases. Are there any plans to update BD to accommodate IMAP? Thanks, Lee
-
Bitdefender Is Adware!
Hello, Cut the ads Bitdefenter. I am using the paid product. STOP sending me renewal ads through Bitdefender. I have over 260 days remaining! I dont want a panel that covers a huge part of my screen. I HAVE PAID FOR THE SOFTWARE! IT IS NOT A TRIAL!. I DID NOT consent to have marketing sent to me through the software during…
-
Vip Support Not For All!
Hello Bitdefender, Why is VIP support only available to residents of the USA? Is the rest of the world not important? COME ON BD! TREAT US ALL AS VIPs! Did I buy a lower grade product? NO! Am I less important than any other BD customer? NO! What's good for one customer is good for another. I am not a second class citizen…
-
Avc Hv Problem (windows 7 - 64-bit)
Dear forum, I was going through my devices and saw a warning for my PC. When I clicked on the Icon, I saw a message to trouble shoot a problem with Bitdefender AVC HV driver. I tried to apply the fix, which did nothing, and even ran a repair of Bitdefender. The problem persists. Any idea what AVC HV is and what it's…
-
[resolved] Toolbar Still Not Working In Thunderbird
Hello forum, When I select an email, I get the clickable options in the toolbar, but 'Add Spammer' and 'Is Spam' buttons do nothing. In fact only the 'Settings' button reacts to clicks. This is a continuing problem from 2012. Any ideas? Thanks, Lee.
-
[resolved] Empty Safebox 6% Full
Hello, My safebox is empty, but shows as 6% full. Not only that, I cannot get it to work. Clicking on Manage folders does nothing, neither does 'Go to Dashboard', and 'Auto Sync' switch keeps going to off. Also, every time I open the settings, I have to enable safebox. It's a very strange feature. My Bitdefender shows 7%…
-
[resolved] Thunderbird Toolbar Initializing
Well, It would seem that the Anti-spam toolbar for Thunderbird has finally given up. I keep getting asked to initialize it, then it just shows: Any ideas? Thanks, Lee.
-
Safebox Completely Missing
Hello, Well, Safebox has disappeared completely from the main console. It's still on the online account.
-
[resolved] Rescue Mode: Error 15 - File Cannot Be Found
Hello, I rebooted into the rescue mode after a normal scan of my C:\ drive showed that some files were not cleaned. On rebooting, the screen went black and very small green text appeared which looked like 'File not found, Press any Key.' and an error 15 code. I pressed any key and then saw two very small tables that looked…
-
[resolved] Thunderbird - The Folder Spam Is Full ...
Dear forum, I'm running Thunderbird 12.0.1 Since updating I get the attached message when new spam is detected. I found the Spam folder as a sub-folder in the Deleted list, but it is empty. Any ideas would be appreciated. Thank you, Lee
-
[resolved] Can I Upgrade To 2013 From 2012 (indian Licence Key)
Hello Forum, Can I use the UK upgrade links to upgrade my 2012 product which was installed with an Indian licence key? Thank you, Lee.
-
[resolved] Recommended Settings - Stealth Mode
Hello, I looked at the 'Recommended settings' post above. Why is it recommended to have stealth mode off? Isn't stealth mode better for security? Regards, Lee.
-
Thunderbird Security Exception
Hello forum, Every time I download e-mails using Thunderbird from port 993 (SSL) I get asked to confirm a security exception. I had this issue in 2012, but was able to disable SSL scanning. I cannot find that option in 2013. Any ideas? Thank you, Lee.
-
[resolved] Invalid Certificate (thunderbird 11.0.1)
Dear Forum, I'm evaluating Total Security 2012. I use Thunderbird 11.0.1 I installed the toolbar which seems to work well, but every time I open Thunderbird and download new messages I get a certificate warning. Other than installing the toolbar, I haven't made any changes to my accounts settings. Please advise. Thank you.…
-
Eicar Does Not Pop Up Warning
Dear Forum, I'm current evaluating Bitdefender Total Security 2012 and I am worried that it does not warn me about Eicar when I attempt the downloads from eicar.org. Microsoft Essential Security and Kingsoft PC doctor, both free, detect and remove this problem. I disabled both of the above and there are no warnings and no…
