Leon108

Thanks Captain Obvious!

Thank you again Cristi for you kind help. I consider the issue resolved.

If you are connected to a trusted internet provided, you can leave those settings to Trusted, if not, change them back to Home/Office after turning off the game. Thank you Cristi. I guess that I can trust my ISP ^^ so, I will leave it at Trusted network. I've just tested for open ports and even with the Stealth OFF my…

I would like to report that the retail version of Battlefield 3 and Battlelog have resolved all my previous problems. I am using the latest Firefox. Even previously problematic server pings are now properly displayed after automatic Battlelog's plugin update.

We recommend you to make sure the Firewall settings are allowing the PC communication with the internet as follows: - open Bitdefender, go to Firewall panel and make sure it is turned on - click on "Network details" and locate the adapter. It is either Local Area Connection if the device is connected by cable or Wireless…

I want to test if the issue is fixed with some settings in the product. The steps are below and are quite simple: Sorry Cristi but it didn't resolve the problem. I got disconnection error the second I logged in. Although I have tried your suggestion already long time ago in different version of BDIS I did it again, exactly…

I still have 2011 and I have over 220 days left on the license. As you can understand I will not purchase 2012 until that time has expired. You can safely upgrade to 2012 with the 2011 license. There won't be any additional charge. I have done upgrading and downgrading BDIS probably more times that I have days left on my…

i am having the exact same problem, me and my friends just uninstalled bitdefender because of this. my friend uninstalled it from his cafe because no one could play lol there what should i do LOL works only if you turn off BD firewall BEFORE you launch the LOL's client.

I still can't do "party joins" Also, I have to spam refresh to see anything in chat and when I'm invited to a party. Did you try another browser?

I agree, everything about BattleLog seems to be working. The only problem left is Opera webbrowser, getting the message : "Your web browser is not fully supported, soldier! You will be able to look around and talk to your friends, but not join their game." Using FireFox instead for BattleLog atm. working fine But that's…

I just wanted to inform you that Battlefield 3 and Battlelog were launched today. So far, all the problems described in this thread are solved. Apparently, these were Beta Battlelog's problems only and were not caused by Bidefender application.

When you reinstall Bitdefender, the AVC driver may not be removed due so various reasons, that is why you have multiple entries in Device Manager. Removing them using right click ->> Uninstall should resolve the issue. The BitDefender functionality is not being altered regardless of the number of entries seen in Device…

Identical problem here. BDIS 2012 seems to be working fine.

Thank you Cristi. PM with the required log file sent.

I would like to add one more thing. If you Google for "league of legends bitdefender" you will see that many people have the same problem. And even more of them are most likely unaware that it is caused by BD and blame the game producer.

Thank you for your interest Cristi. As I said earlier, it seems that the problem lies in firewall module and not in AV. When the firewall is on, I am getting disconnect messages every 30 seconds regardless whether AVC and IDS are turned on or turned off. When firewall is off before the game launch there is no problem. Is…

Disabling BDIS firewall BEFORE running League of Legends client solves the problem of getting "Disconnected from pvp.net" errors. Unfortunately, this workaround does not work with Battlelog. Quick Match and Team Create work properly only when BD is completely removed from the system. We are still waiting here for some…

If there is no permanent solution then I would be glad to hear recommendations from other users of Internet security programs which don't have the above issue. I have been using BDIS for 4 years now, and my experience is getting worse and worse. First, months of broken by BDIS Windows Search indexing, then BDIS disabling…

Both BDIS 2011 and 2012 cause problems with Battlelog and "Quick Match" in Windows 7. Additionally, both clients cause disconnection error with League of Legends client displaying message "Disconnected from pvp.net" while matchmaking, which makes LOL almost unplayable. The above errors do NOT appear when the BDIS is not…

I have just uninstalled BDIS 2012 and it solved the above problem. Additionally, now "Quick Match" started to work properly. It seems that BDIS was blocking Quick Match function in Battlelog. I am going to downgrade to BDIS 2011 and will report the findings.

I can confirm the same issue with Battlelog and BDIS 2012 using the latest Firefox and IE.

Thank you very much George! Looking forward to your answer.

I have found some great deals like those two below for BDIS 2011, 3PCs for only 16 Euros, but I don't know whether they are authorized resellers or not or whether buying from them would not be against some BD's policy and the serial key would be invalid.

@BD developers: I have been using BDIS for 3 years and had some minor problems which were successfully and reasonably quickly solved with the help of tech support. But the fact that your product disables an important function in Operating System and you do not consider fixing it a priority is a disgrace. Even if you manage…

@Leighton: I have given it a shot and used a Repair function but it worked only for half an hour or so and then search indexer stopped working, because it was suppressed by BD. Then the usual message in the Event Viewer appeared: "Event ID 3013 for the Windows Search Service has been suppressed 64 time(s) since 1:19:48 PM.…

Thank you for this thread. My search indexer suddenly has stopped working a few weeks ago and I had no idea what caused it until I read this thread. I am using BDIS 2011 on Vista 32-bit.

An update to resolve the 'Services are not responding' issue has been released several minutes ago, only for the 2010 products. Right click on BitDefender icon and select 'Update Now'. Install the latest update and restart the PC. I can confirm that the last update has resolved the issue. A couple hours ago on 3 of my…

Problems solved! Mr. Radulescu was kind enough and has extended my current license key, yesterday. There was even no need to issue me a new key, as it happened last year. He has just manually added another year to my current license key so, I didn't have to do anything. Overall, I am very pleased with BD technical support…

Thank you Cristi for your kind help. Mr. Radulescu has contacted me again and promised to send a new license soon. I guess, that you were his inspiration for it. On a personal note, I would like to say that I am very much satisfied with the level of technical support given by BD. During 3 years on my BDIS usage I needed…

I have bought a new license and then contacted live support (which by the way is great) and they sent my inquiry to Mr. George Radulescu (BitDefender Technical Support Engineer). A few hours later, I received an email from him suggesting that rather than merging 2 licenses, I should wait till the last day and then input…