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Comments
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i never realized this but they do not provide a Phone number in About page of BD. They really do not want people calling them and yelling at them because they choose to ignore everybody on forum and support. Smart move.
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On 20.12.2017 at 4:57 PM, Sorin G. said: Hello, This situation has been addressed in the latest build : 22.0.17.205 Please ensure that you reboot the machine after updating for the changes to take effect. Nothing changed. Pay attention to other topics. Stop giving misinformation, stop saying that it is fixed when clearly…
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Its a dead software. Do not bother with it anymore. I surely will not... I cannot believe how hardheaded they are. They choose to ignore people, they choose to ignore the facts that 2018 version is a piece of ... They refuse to downgrade to version 2017, a version that worked for most of the time. I am so lucky that my…
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3 hours ago, Golota said: This is totally unacceptable. We have been waiting for MONTHS now and still no fix. Useless piece of abandonware. I still think that this company is going bankrupt or something or there are just like 2-3 people in total working on it, which if true, so sad is...
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Still there... And CPU problem is still there too... And please, look at other topics that I created, that would be nice.
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22 hours ago, daman1 said: Strange indeed... If your subscription is almost over I'd ditch this for something else, One by one im trying to move my people away from this SW, support is terrible on this forum and at HQ. I have 6 days left. I could not use this software for 3 months now. I want a compensation but I doubt I…
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40 minutes ago, daman1 said: That is odd that it only effects some PC's and not all, is the spike always the same? The Spike it self is the same. It occurs at random intervals, independent of software or time, even at complete idle.
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8 hours ago, daman1 said: I just came upon this thread, I have two clients that are still using BDTS 2018(W7 and W8.1 & IE11) and they are not seeing this cpu spike with the current build. Build- 22.0.17.205 Engine Ver.- 7.74281 Good for you. You hit a jack-pot. I still have 3 out of 6 computers that have this cpu spike.…
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14 hours ago, SubSonix said: Well logically you'll have to provide proof of purchase etc, so yes those who contacted support I'd say. And that is so retarded. Why do I have to provide anything ??? They could just go to my BD account, view my e-Mail and send me the compensation or just increase the days... Such useless…
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58 minutes ago, SubSonix said: Yeah, reply said it'll be in the next update. Will also be getting compensated thankfully. And who will get a compensation ? All of us or only people who contacted support directly ?
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No need to wait 2-3 days... Few hours after I turned ATD on, my CPU usage sky rocked... Same thing: atc.sys+0xb2634 will eat up your CPU. This fixed nothing...
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Started using ATD again after i saw this. I will post results after 2-3 days.
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1 hour ago, Sorin G. said: Hello, This issue has been resolved in the latest build 22.0.17.205. Please note that the update requires a reboot to take effect. When was this update ? Two days ago i had this again. And I do have the 22.0.17.205 build. I will keep an eye on this "fix". And please, look at other topics that I…
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On 17.11.2017 at 7:06 PM, SebastianDI said: they are giving their best to make their product really ready Hah. Not really.
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My BD marked my Fallout 3 launcher as malware once. It was fun to restore it... AND the BD will screw your Android recovery / Android installation !!! So watch out, you could brick your Phone !!!
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Protection tab > Antivirus > Settings cog > Show advanced settings > Action after the scan is completed > Move files to quarantine I did this so I can see what files were affected by BitDefender, if BD would move an EXE or any File that I need, I would go to Quarantine and just restore it. On other computers the…
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I would try a "deep" uninstallation with Revo Uninstaller, when you select uninstall select the most aggressive method, it will delete all traces of the program, just do not forget to select all files and folders when the it shows you those.
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Avoid Game Mode, do not use any profiles in BD. I always just turn off profiles because my PC acts really weird when they are on. Check those posts: /index.php?/topic/77292-bdis-2018-eating-up-cpu/" rel="">https://forum.bitdefender.com/index.php?/topic/77292-bdis-2018-eating-up-cpu/…
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On 8.12.2017 at 7:06 PM, apoifyuopisdf said: Sounds familiar. Will believe it if I see it. So familiar. 3 months later... On 8.12.2017 at 4:11 PM, SubSonix said: Just wondering what version of Windows everyone Is running? Trying to narrow this down a bit. I have problems on 3 out of 6 computers that I work on (or play). 2…
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6 hours ago, azereus said: got in contact: 21.nov. -> reply 21.nov. with instrucion below first use "C:\Program Files\Bitdefender\Bitdefender Security\supporttool.exe" to hopefully get the spike recordet with BD internal tool. it will generate a desktop-folder with some information of your computer. some eventlogs,…
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On 5.12.2017 at 10:32 PM, azereus said: update for you folks on this thread bitdefender and i are in periodic contact 8 hours ago, SubSonix said: As am I, but their replies are very slow. Oh so they are alive. So what did they say ? Anything useful on this topic ? 8 hours ago, apoifyuopisdf said: It's been 3 months since I…
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On 6.12.2017 at 12:05 AM, Remo253 said: And we're now at 4 different prices, I just got an email offering to renew for $72. Maki711.- That makes me nervous. I've not had any trouble with it in the past but the lack of response is concerning. Edit: I did some poking around on the forums and it looks like Sorin G…
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I suggest not to renew BD licence because there is no response from support or any forum moderator for almost 2 months now (maybe even longer, I would say since September). And people are having major problems with BitD. So for now, just do not do it. Something really fishy is going on here for some time now. Just read…
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On 27.11.2017 at 8:16 PM, Golota said: I have not received a response from support in the last 3 weeks. I cannot use the product I paid for. This is unacceptable. Nobody got ANY responses in the last month or so. Its like everybody just quit or the company went bankrupt or something...And we can't get our money back... One…
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It is pretty much useless to ask anything on this forum, looks like people who are responsible for this project are dead...or just ALL of them quit at the same time...
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Once again I had a full system stop caused by this malware/virus, whatever it is. This is not an anti-virus anymore... And forum "moderators" are useless as developers... What is this company? Are there like 3 people working on this ??? Are you serious ?
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3 hours ago, mohsen.a540 said: Well BD 2018 at best is in beta stage yet they released it so early due commercial reasons now all i can see is complains about how 2017 was good and this is broken.. With that said you can easily remove it from live os also you can boot into safe mode and try the uninstaller(if the system is…
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More info...
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Maybe this will be helpful to finally fix this problem...
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6 hours ago, SubSonix said: I had no other issues with it personally, just this atc.sys for a few months. I've been using Bitdefender for years and couldn't be happier. Nothing's perfect, but I'm sure they can fix it. From time to time (mostly right after a bit update) there would be some bugs with some of the tools they…
