Comments
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Hello Mr.00, Unfortuantely we have not received any replies from you . Please try to send the email one more time . Thank you . The report has been sent to you in private Thank you
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Hello Mr.00, We have sent you an email for further investigation on the email address that you provided. Also, please try renaming the "imguimsn.dll" file as described here :http://forum.bitdefender.com/index.php?showtopic=15184 and let us know if the same issue occurred. Along with the reports that we have asked you,…
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am actually sample is sent before 3 weeks there ... I don't know why laboratory viruses have inertia towards customer service and they should respond to sample ... I sent repeatedly with different mailing addresses, but no responses are there any logical explanation ...!!!!
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Hello war11ck and Andreww , After the add-on is installed , when you will try to access it , you will receive an error message that will tell you that the add-on was not loaded properly . Please check the option called "Disable safe mode" then click on the Close button then on Ok when you will receive another error message…
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Well .. I am waiting for reply Since Aug 29 2009؟؟ Why ?!! Because technical support is dead
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Hello Alex Stanciu i Do not , receive any messages in my mail I have , sent you a private ,my email Thank you
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Waiting For replay From BD2010 Support
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Hello Mr.00 , Unfortunately I do not know, at the moment, if BitDefender will be released for Arabic languages . After I contact my colleagues wich are appropriate to answer to this question, I will get back with a complete answer . Thank you . Well .. I am waiting for reply
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Hello Mr. 00, As far as I can see, BitDefender DID successfully detect all threats in those archives, including the ones in the password-protected archive. So your statement is false. As for not being able to clean it, Catalin already said everything that needed to be said. Also, you already asked the same question before,…
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Dear Google Translate user, As a customer you may contact BitDefender Support or the similar service that may be offered by your distributor. Questions as the one you have asked should be handled through other support channels. As an virus analyst, it is not my job to answer on the forums. I do it because I want to. Users…
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I have no idea what to tell you. Customers will receive the changes when they are made. In the meantime, malware stored in archives should be blocked on access. Off topic - if I get more of that "up!" crap, I'm enabling friendly forced moderation for the user for a week or something. Enjoy. If you were not the answer to…
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As far as I remember, using a cracked version will most likely deny you access to product updates. Also, the crack itself will probably have caused an inadvertent hole in the software, which can be exploited by malicious programs. Users should take into consideration that whoever made that crack could also have inserted…
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OK, let's start from the beginning, maybe this time you will understand. Behavioral scanner monitors and analyzes, in realtime, what an application is doing. If a certain application is doing a certain combination of actions in a certain period of time, then the application is marked as suspicious and temporarily blocked…
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Mr.Cris What I mean, my dear, Scanner with the failed behavior of the virus after it was destroyed during the operation of the computers To be dear (Scanner to study the behavior of this disposition of the virus) Was not the first discoverer of the operation of the file when it was malignant and then to sent to the…
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This Sample destroyed My pc but without the movement of both: -- behavioral scanner Intrusion detection heuristic scanning After destroying My pc sent the sample to the support BitDefender of viruses have been detected, but did not disclose during the operation of BitDefender behavioral required for the conduct of the…
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Hello Mr.00, First of all, please write your posts using the default formatting. Putting all text on the center makes it difficult to read and follow the ideas. Thank you. About your question: Behavioral Scanner looks for specific things in the behavior of a process. If those things don't appear, or the results aren't…
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Hello everyone I hope to answer the question: -- When will the development of characteristic behavioral scanner settings for the better to protect the pc from the risk .. I hit the my pc the virus did not move when operating both behavioral scanner and Intrusion detection in BitDefender Internet Security 2009 I have to…
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and Why detected BitDefender Internet Security 2009 within the malignant Archive file but can not be deleted?
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Thank you Cris The defect was repaired in the program of Firefox
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when i did some tests to the firewall of bit defender in this site http://www.firewallleaktester.com/index.html it fails in more than one test ! please i want from the supervisors of the support not to edit my replies and give me my freedom in writing and i will give u some vedeos to clear some points to make bit defender…
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Well .. I seem to you to lift the report to you and that in some files to be not deleted or booking option must solve this problem Mr.00/applications/core/interface/file/attachment.php?id=4822" data-fileid="4822" rel="">1235963664_1_02.xml