Swampster

The Total Sec 2013 seems to function fine - not the console, though - if you repair it. The widget showed up and the B icon did load in windows notification area. You can right-click on the B icon to run update, for example. Also, seems like all the other app notifications open fine - if you scan a file for example. Just…

Hi puff-m-d, Thank you for your question. Bitdefender Windows 8 Security is a standalone security solution and we will not release another version of it in the near future. All product modifications and improvements will be delivered only via product update. Therefore, you can install the current version at anytime:…

For anyone else in the same position as me... I suggest that you download and install the new Bitdefender Total Security (2014), as it does work on Windows 8.1 Preview. You'll at least get a month of security, and if Bitdefender haven't sorted it out by then.. Install Bitdefender Internet Security Trial

Yeah, not working here either.. so Windows Defender & Windows Firewall it is then C'mon Bitdefender, get this on the to-do (urgent) list please!! It's not like 8.1 coming out was a secret Even if it's just a beta version....

Hi Georgia, Thank you for looking into it for me.. Perhaps it might have been a good idea for your collegue to have explained what was potentially the problem, it could have saved a lot of time.. and prevented me getting more frustrated and angrier! That said, I have just reinstalled Windows 8 Security again.. this is the…

Hi Swampster, Thank you for reporting this issue. I have checked the email address used for this forum account and I couldn't find a ticket in the system. Please post back with your ticket ID so I can look into this matter. Thank you! Hi Gerorgia, The ticket ID is: 201303271032035 Thanks

So you want me to just send the nukes rather than encouraging somebody to use an official support channel rather than the forums? Okay, I'll see what I can do. ;-) It just confusing as to why people think that they'll get better support in a forum than just picking up the phone or using the normal support channels. Out…

Hello everyone, This is a known issue, more about it can be found here : http://forum.bitdefender.com/index.php?sho...popups&st=0 http://forum.bitdefender.com/index.php?sho...=36730&st=0 Thanks Alexx, was aware of one of those threads (as I was again directly involved in it for the very same reasons, as this thread). The…

Careful you're now starting to look like you're simply trolling.. Secondly, I can agree that it's a problem however my point was that it seems awfully strange to rant about an issue in a forum, that let's agree isn't well moderated and doesn't have an SLA. Firstly the point is.. nobody was ranting, people were describing…

Well something is definitely amiss because I have 2013 sphere edition on quite a few things without the issue you describe. So again, have you contacted support to resolve the issue? It sounds like you haven't and I realize it may be a bit of a maze to get them but I've had great support via phone and via online chat. I…

Both being top ranked in everyone's opinion would be good in an ideal world. Could go for top ranked support with a lesser rating of protection I suppose. What an utterly ridiculous notion... Having top notch protection and top notch customer support isn't mutually exclusive.. in fact exactly the opposite, having effective…

Don't Complain If Don't Know Real Facts: Excuse me? Just who are you to dictate when and where people can complain? It seems to me loki (and others) have all the facts they need to make a complaint. There Only One Technical Support Available(Christian) Well, for a multinational IT security company, that's a bit poor isn't…

*Sigh* not this again!!... Bitdefender has a previous track record for this frankly disgraceful and intrusive behavior! Just what are Bitdefender playing at? This isn't acceptable at all for a paid for product.

I asked this question in this thread but it got missed, so now I'm giving it a thread of it's own.. With the release of Windows 8 and the subsequent release Bitdefender Windows 8 Security, what I would like to know is whether Bitdefender Total Security 2013 going to be updated to incorporate or take advantage of the new…

That's an excellent question. That it might be... though it's not been answered yet

Having problems here. I installed Bitdefender 2012 Total Security about a month ago, and then got the free update to 2013. Today I installed Windows 8, and now problems. I could not get Windows 8 to accept Bitdefender. I then found this post, and followed the instructions in post #5, I think, about having to uninstall and…

Hello everyone I have posted here an announcement with all the details: http://forum.bitdefender.com/index.php?act...f=312&id=54 Bitdefender Windows 8 Security is a new product that uses all the new technologies from Windows 8. You will have to uninstall the current version of the classic line and install the new product.…

Just to follow up, yep the free update works fine.. and no pop-ups remaining. Might have been a better idea to spam registered users with a "HEY GET YOUR FREE UPGRADE" though

Bitdefender Support just got back to me. They advise me to take the free upgrade to the 2013 version; "... due to the many improvements brought to the 2013 lineup many issues you may have encountered with your 2012 product should be solved now." Hope this is of help. Don't forget to use the uninstall tool first and follow…

My wife and I both have BD 2012 Anti-virus and lately have noticed that a large white rectangle which occupies about 1/4 of the screen has been popping up. I take it that it is an ad for the new BD 2013 because when I click anywhere inside it, it takes me to this website:…