Tom H

What a joke ! Christian decides, I will just close the original thread, probably because they cant fix it. Link to Topic That's OK Christian, neither you or anyone else at Bitdefender seems to be able to fix it, but I did. I uninstalled Bitdefender and bought and installed ESET Smart Security 5. I have some where around 18…

A quick note to say that the issue has now been resolved! Earlier today I received an e-mail stating that my order was refunded. Thank you to everybody that played a role in helping resolve this issue. You have my sincere gratitude! Sad to see you go, we have to few voices here but I'm glad it worked out. I'm also glad…

I vote give him a refund ! He has endured enough !

I'm using a Trial version of a competitors Internet Security and it sure is nice. I have 18 months to go on my subscription of Bitedefender, are you going to fix this. I can't imagine how long this topic will be, but I'll keep on posting and warn would be buyers ... PM'ing Christian gets you No where, he ignores that as…

I installed newest build....It still stinks ! I have uninstalled Bites-Defender and currently running a Trial of a competitors Security Suite. So far I have had absolutely no problems. The Internet works fine I have NOTHING Disabled All of my on-line games work with no configuration on my part necessary. The settings for…

Ok, this morning I received an e-mail from tech support that informed me of a new build that would fix the issues that I am experiencing, and telling me that they "hope to assist me in a timely manner from now on" (I know, I know...). So, I decided to give them one last chance... Well, the new build does do some things…

In just 3 more days it will have been a month since Christains little hack. I have everything possible disabled, Privacy Disabled, AntiSpam Disabled , Automatic Updates Crippled. Please remind what is Bitdefender Internet Security ? Sir_Vikin, I'm sure glad I didn't get your tech support response ! I think I would really…

Thanks for the info BigBird. It would have been nice if Christian could have told me and others of the little hack here locate the update_components.xml file from the same location, right-click it and select Edit; in the second line change the value after <Product enabled=" from 1 to 0 (please check attachment) I am really…

So, what's the deal Christian ? Is this ever going to be fixed ? Why won't you let us know what's going on ?

My wife's computer has the same trouble. She has : Realtek RTL8168/8111 Gigabyte Ethernet NIC, it is integrated into the Motherboard. As far as I can tell IPv6 is not even installed. She is using Windows XP Service Pack 2 32 bit, mine is Windows Vista 64 bit and all Windows Updates.

Hello Sorry for the delayed reply. For those that still encounter this issue, I need 2 things from you: 1. Do you use IPv6 protocol for your internet connection? 2. Do you have a gigabit LAN connection or network card? Thank you for your patience and for the cooperation with BitDefender team. Have a lovely day! Yes, I use…

Why do I get the feeling this is never going to answered ? I also know I will bring it back up until I'm satisfied. I have had trouble with this since June when I installed it and posted about it not working well with anything Mozilla related. Wish I had just ditched it way back then !

Christian, You seem to skipped this again, how about a update.

I thought I would give it another try today.Build 16.23.0.1637 My internet is not all that fast to start with but this just destroys it ! Before with the bdtl.dll renamed I get around 4 Mb downloads and it ranges around 3.5 mb to 4 mb down and the graph has jaggies 3 to 4 mb I just let the engine update and restarted,…

Have you added Battlefield 3 to the Game Lists, it's in Settings and then General Settings. I play BF3 without to much trouble now.

I haven't received a reply but I noticed my IE connection is almost perfect compared to my FireFox connection I'd like as much feedback so I can help speed up this fix. If people would post results from both browsers I'd appreciate it. I still am not updating the engine and am only updating the virus files, but I ran IE…

okay so I uploaded the screen shoot of yesterdays result and how it is working today. I did send an e-mail right now saying my connection is still not at an optimal level. It is still borked on my computer, Please Keep Working On It !

Okay so I got a message back after awhile, they were trying to find a solution. They are stating that "The Bitdefender build number is 16.23.0.1637" should be the solution to our problems. I am still going to wait to see if this update is stable before recommending updating, but the picture attached is the results after…

Okay so I got a message back after awhile, they were trying to find a solution. They are stating that "The Bitdefender build number is 16.23.0.1637" should be the solution to our problems. I am still going to wait to see if this update is stable before recommending updating, but the picture attached is the results after…

I still have the Program updates disabled and waiting for a Fix or response.

I think I shall have a troll onto the sites that recommended these robbing barstewards who 'must' have paid top dollar for their high ranking ratings all over the internet!! Becasue I'm coming to the conclusion we are not the only two who see S.H.I.T.DEFENDER for who they truly are....Let's watch this space my friend ..Ooo…

It will be a week tomorrow since Christian has posted...... Sooo, probably just a couple of more days before he will choose 3 questions from the forum to answer. Cross your fingers and hope it's your question !

Doesn't BD have a phone support? If you have to rename files and not update the program, a fix is required. Phone support can't do squat !

Exact same thing here BB.... This is really getting bad, support wont respond via e-mail, support on the forums is here every other day or two, and we cant get an answer to simple questions... Absolutely ridiculous! I could live with every other day or two BUT that is NOT the case. It's more like , here for a hour or two…

I think I'll wait and see if Christian will give us any kind of low down and hope it's not another week.

It is amazing the difference it made on the speed test site, my graph before was 2 spikes up then drop to almost zero twice. This was almost consistent the whole test. I need to do more browsing to see if this corrects the pages not loading the first time and having to stop then refresh.

Christian- Question though- are we to leave it permanently set to the settings you mentioned? IE updates only or do we eventually shift it back to update everything? Thanks again!! It would be nice if you would answer this .... Thanks

BD's main window. Is it only for me? Pretty good ! It just lacks the fumes !

What kind of company would just abandon support for a week or more regularly and then give some lame reason and then do it all over again.

What a bunch of ****