Christian Where Are You

Well Ont, it looks like it might be time to open up the 'Christian Where Are You' topic again.

No Christian no party

Well Ont, it looks like it might be time to open up the 'Christian Where Are You' topic again.

Yeah, but the subject like that "Christian Where Are You-----Season 2". I think he may get tired after replying "SO MANY" posts.

What kind of company would just abandon support for a week or more regularly and then give some lame reason and then do it all over again.

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What kind of company would just abandon support ...

ROMANIAN my friend.

@Christian :

Please, come back, close this topic and disappear again.

Don't worry, we'll always pay for you to play with our patience.

Kisses!!!

BD's main window.

Is it only for me?

With reference to the post Christian....where Are You?

it seems that Christian is the only skillful person in the Bitdefender labs whose demand is also in another project(s) as we can also see that there is no other person who is capable for his replacement.....wow.....Christian, I salute you for your talent.

Absolutely Ont...the same was true previously with DannyDan...truly 'an army of 1' ! Both DD and Christain have an unbelievable work load. My biggest gripe is when I 1st started with Bitdefender 2010...there were others that would help out...George R and another fairly regularly replying support individual.

I assume these others were/are principals of the company...not support personal...but at least the 'wait time' was greatly reduced...and they knew Bitdefender inner works and were very helpful.

I assume Bitdefender is like 99% of other companies in this current world enviorment...trying to do more with less...as is the world-wide company that I'm currently working for and so many others.

Christan and DannyDan before him do monumental work...just wish the company would support them a little more at crunch time as they used to do in 2010...

TiminAz

Hello,

I think that it's not a matter of persons (Christian, Danny etc) but a matter of company (leaders and policy-if they have).

Is this "crunch time" only for BD?

Why all the others AV companies - in this crunch time - have sufficient support & services (see their forums), respecting their customers?

Why the first thing BD company lost - in this crunch time - is customer's respect (who pays cash)?

I can think only one thing: Respect is a matter of civilization and perhaps this is their weak point.

Regards !

The worst i mean (WORST) company i've ever encountered with. Never again with BD, NO WAY!

This time you forgot mention your brother

@alexx69

Yes, my brother, he really don't wanna talk about Bitdefender any longer, last straw for him so i will be the one hehe since i've tried Bitdefender myself for 2 weeks and yes i do believe in him nothing but problems. Good Luck

What a huge company and only a single person is responsible to look after this English forum.....isn't a shame? No Moderators bother to reply even, no substitute for Technical Support person (Christian).....Is it a forum or a trash or a place where we dump our issues and concerns or it is black hole which grasp all the posts no reply can come from it.

It's a place of trash! I, my brother, co-worker, and family everybody that i know of already abandoned Bitdefender. I (we) will never believe in this product whatsoever because of the lack of response either through mail, chat,forum or calling. They will never respond yet got a geerated response say it will reply 24-48 hrs. What a lie.

Christian posted on Oct.1 2012:

"I am back!

I was assigned to another project, some of my colleagues needed me.

Everything is just fine and I will start answering to all your requests right now.

Thank you very much for your concern.

Have a wonderful week!"

What kind of company is this doing all over again and no reply whatsoever! You think you'll want to continue on with a company like this? I don'nt think so! Good luck to all the newbies, "it will resolve the next product update" hehe what a laugh

Christian told me: "you can call at phone, or send an e-mail for technical support".

So, why not make an announcement here?

After politicians, a good company should embarrass us.

From Romania,

as they upset

You think by calling and email will work? I don't think so. By past experience neither of these method worked. After you contact

technical support through email, you get a generate response email say it will reply within 24-48 hrs but good luck waiting (lie).

After you call and put on hold forever and never come back (lie). Same goes for forum, "I was assigned to another project, some of my colleagues needed me"

"Everything is just fine and I will start answering to all your requests right now" (lie). You think you'll want to believe this? Never trust this company, ever!

All failed hehe

It will be a week tomorrow since Christian has posted...... Sooo, probably just a couple of more days before he will choose 3 questions from the forum to answer.

Cross your fingers and hope it's your question !

Yup, it just keeps getting stranger and stranger. I think we would all feel better if a representative of Bitdefender would get on here and just come clean about what is really happening rather than giving us the old 'dog ate my homework' excuse. They seem to spend a lot of time trying to sell their product and very little supporting it.

Don't worry half of the world already know about this product can do to their computer and support so they won't spend tons of money on this product called Bitdefender . It's going downhill very slowly, day by day, hehe.

Hello everyone

Thank you everyone for your feedback!

I've been online for the last 3 days and I already answered to some of your requests.

http://forum.bitdefender.com/index.php?showforum=311

See you online!

Have a great weekend!