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alexcrist ✭

Comments

  • You're welcome, _Diego_. Glad I could help. Cris.
    in [resolved]Characters Messed Up Comment by alexcrist September 2011
  • Hello bd127, In what language is your BitDefender product? Cris.
    in [resolved]is Update Delivering Program Files Comment by alexcrist September 2011
  • Hello _Diego_, All BitDefender products receive the same updates. There might be, however, some slight time differences between the release times between different languages. So yes, the English version might currently have a few fixes already released and the Italian version might not. If the problems you encounter are…
    in [resolved]Characters Messed Up Comment by alexcrist September 2011
  • Hello all, Windows generates some dump files when a STOP error (or BSOD) occurs. These dumps are stored in C:\Windows\Minidump\ (you need administrative privileges to access this location) Please go to that location, put all files in an archive, upload the archive on a file sharing server of your choice (for instance,…
    in Blue Screen Of Death When I Do A Scan! Comment by alexcrist September 2011
  • Hello shpshftr, Yes, this is a false positive on their part. bdagent.ui is a valid BitDefender file. It's not a critical file, which is why BitDefender continues to function without it. But it is an important file related to the user interface, which means that while BitDefender can start and run without it, it is not…
    in Trojan Found In Bitdefender Comment by alexcrist April 2011
  • That happens when you customized the level of security. First you have to click on the Default level button, and then you will be able to use the 3 Protection level presets (Aggressive, Default, Permissive). Please see the attached screenshot for reference. Cris.
    in Bug Virus Protection Comment by alexcrist March 2011
  • Hello kosay85, Please upload the archived samples on a file sharing server of your choice (such as www.sendspace.com) and send me an email (using this form ) with the download link. Thank you. Cris.
    in [resolved]Bitdefender Can't Remove Usb Virus ! Comment by alexcrist March 2011
  • Hello GalvinMichaelJ, Registry Cleaner, and other optimization tools, are not included in BitDefender Antivirus 2011. They are only included in BitDefender Total Security and, as such, you cannot access them. For a complete list of differences between products, please see this link:…
    in Video Tutorials Comment by alexcrist March 2011
  • Hello signore, The Protection Level applies to new requests which do not match any of the rules already existing in the firewall. For instance, if you have a rule to allow Firefox, but don't have any rule for Internet Explorer, and you set the Protection Level to Deny All, when you try to use Firefox, it will be allowed.…
    in Firewall Doesn't Work! Comment by alexcrist March 2011
  • Hello Jack Sheet, While you are using Windows Vista, you could just use the Administrator account and rely on the User Account Control built-into the operating system to restrict your privileges. In case you didn't know about this feature (UAC, in short form), it's purpose is this: while you are running on an Administrator…
    in Scan With Elevated Privileges? Comment by alexcrist March 2011
  • Glad to be of help. Cris. == CLOSED == == Issue solved ==
    in [solved] Cannot Accress A Web Site. Comment by alexcrist March 2011
  • Hello Emile, The problem should be solved now. Please check and report if you still experience issues accessing that site. Cris.
    in [solved] Cannot Accress A Web Site. Comment by alexcrist March 2011
  • Salut MirceaCOJOCARU, Ceea ce ai postat tu nu este o problemă. Pentru a nu-ți mai apărea acele popupuri de confirmare, trebuie să dezactivezi modulele ****** Control și Cookie Control, din tab-ul Privacy Control. Nu am la îndemână o versiune în limba română, dar ar trebui să fie ușor de găsit. Cris.
    in Bitdefender Alerta Fisiere Cookie...enervantaaaaa Comment by alexcrist March 2011
  • Hello Saud Iqbal, Where exactly do you see that link? Cris.
    in Is Bitdefender Website Got Hacked? Comment by alexcrist March 2011
  • The email is safe and all links go to bitdefender.com servers. The alert you received was just a false positive from Thunderbird's part. Cris.
    in Pishing Mails From "bitdefender"!? Comment by alexcrist January 2011
  • As I said, those are temporary folders which are deleted as soon as installation is finished (and the installation is done in the background, the user is not notified unless a system restart is required). To make sure, you can also check the Windows Update History. Open Start menu, select Windows Update, and select the…
    in What Is This? Comment by alexcrist January 2011
  • Hello john.shephard26, This kinda looks like a Windows update path. Windows update downloads patches into temporary folders (named like the one you posted) created on different partitions (I'm not sure how it chooses the partitions, but they are not always the same). After the update is installed, that temporary folder and…
    in What Is This? Comment by alexcrist January 2011
  • Salut giginyke2007, Dacă este posibil, trimite-mi pe PM linkurile de descărcare a jocurilor. Dacă nu (am văzut că siteul cere autentificare), te rog să arhivezi fișierele detectate într-o arhivă cu parola infected, să o încarci pe un server oarecare de file sharing și să-mi trimiți linkul de download pe PM. Cris.
    in Fals Pozitiv? Comment by alexcrist January 2011
  • Salut vilmos, Am avut probleme similare cu Firefox 4 beta 7. S-au rezolvat de la sine, când am trecut la beta 8 (sau când am făcut update la flash player). Oricum, în momentul de față nu mai am probleme de genul ăsta. Deci tind să cred că nu are BitDefender legătură (însă nu exclud posibilitatea). Din câte văd, folosești…
    in Eroare Plugin Comment by alexcrist December 2010
  • in Tonusul Sărbătorilor! Comment by alexcrist December 2010
  • Is there any way to check whether they are current? This is the current: http://download.bitdefender.com/updates/up...gins/update.txt It's updated whenever necessary.
    in Bd2011 Grayout: Computer Slowdown Comment by alexcrist December 2010
  • == CLOSED == == Issue solved ==
    in [solved] Antiphishing Toolbar Gone From Firefox 3.6.12 Comment by alexcrist December 2010
  • Hello cougartoon, This is the login page for BitDefender MyAccount: https://myaccount.bitdefender.com/ For the rest of the problems, please be a little more specific about the problems that you currently experience with BitDefender 2011. Cris.
    in Nothing But Trouble Comment by alexcrist December 2010
  • http://forum.bitdefender.com/index.php?showtopic=22959 Cris. == CLOSED == == Duplicate topic ==
    in [duplicate] Administrative Right Disabled Comment by alexcrist December 2010
  • Hello lavine, Normally, the built-in Administrator account is not shown in Windows XP, if there is another account created on that system. The Administrator account is only visible in SafeMode, as you already noticed. This is the default behavior of Windows XP, and BitDefender has nothing to do with it. Now, you have a few…
    in Administrative Right Disabled Comment by alexcrist December 2010
  • Salut mfv, Excepțiile funcționează OK și la mine, și au funcționat pe toate versiunile până acum. Singura explicație care îmi trece prin cap este că probabil există un bug în modulul de excepții relativ la unele caractere speciale din calea sau numele fișierului respectiv. Te rog să postezi calea completă, sau testează…
    in 2010/2011 Aceiasi Neconcordanta(bug Tehnic)! Comment by alexcrist December 2010
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