edfaught ✭✭✭

After the Bitdefender guys admitted to me that my Box was dead I went to Netgear. Their Armor solution included a good discount for Bitdefender but I don't think it was a direct subscription transfer.

I was able to run the repository reset from safe mode and that fixed the problem, likely caused originally by a hardware issue that apparently came up about the same time. Thank you!

While the issue is not that the firewall is turned off, but rather that Windows Security Center reports "Actions Needed", I followed the steps in the referenced article anyway and came up only with this after winmgmt reported "WMI repository is consistent": C:\WINDOWS\system32>winmgmt/resetrepository WMI repository reset…

Ignore this topic: Found to be seemingly coincidental and is apparently not related to the Box.

Please refer to "/index.php?/topic/77419-unable-to-removerecover/" style="background-color:#fafafa;color:#4588c5;font-size:16px;text-align:left;" title="Unable to Remove/Recover" rel="">Unable to Remove/Recover" above. My box is currently sitting here powered down and unusable, and is destined for the trash if nothing can…

I am getting notices that Firewall is turned off (Total security 2018), the Bitdefender dashboard shows it on and the windows firewall reports Bitdefender is managing it. I also have the Bitdefender Box installed. Would this be a firewall factor?

I've confirmed this anomaly has been fixed by the Box crew.

Microsoft Windows [Version 6.1.7601] Copyright © 2009 Microsoft Corporation. All rights reserved. C:\Users\Ed_2>ping upgrade.bitdefender.com Pinging gs1.wpc.v2cdn.net [72.21.81.253] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Reply from 72.21.81.253: bytes=32 time=807ms TTL=50 Ping…