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How does one fix the problem of no WiFi SSID being broadcast?
I've had a few local power outages in the last couple days and that has screwed up my record of good recoveries by the Box 2. Stuck with a circling white ring, nothing I've tried from the documentation is working, one description of the issue on the forum marked "Solved" that does not detail the solution and I'm ready to…
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Windows Defender Reports Firewall Action Needed
Windows 10 Home Version 1803 Bitdefender Total Protection 2019 Windows Defender reports Bitdefender Firewall actions needed but I find none.
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Box Blocking Weather Radar
Both Android apps My Radar and NOAA Weather Radar are unable to download radar data. They work fine with the Box removed from the LAN. Yes, the device has Total Protection 2018 installed.
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Unable to Remove/Recover
When I select Remove from the Box app it will not log in to my router. On the third try it tells me to make settings manually, which I am able to do using the app's interface, but then I come to a dead end. The router has DHCP enabled and rebooted but the Box app is hung up at that point and does not respond. When I…
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Box App Showing Protected Activity From Unlisted Device
The activity page shows protected traffic to my Android tablet on my LAN that is not listed on the Devices page. It is probable that I removed it during the setup/configuration confusion phase but shouldn't it reappear in the guest list?
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Device doubled - Not removable
The Box is seeing two devices with the same MAC address, (My Galaxy S7 phone) with two different names (samsung and SM-G930P). The SM-G930P is shown as idle on the network but I cannot remove it. Any explanation for this?
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Bitdefender Services Are Loading Now, Please Wait
I have just installed Bitdefender Internet Security 2014 on a newly restored-to-factory and updated XP laptop and it seemed to install properly. The gadget was displayed and updates failed because it was still offline. When I rebooted, however; XP would not start, hanging with the Windows logo showing and the progression…
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Manual Update Doesn't Work
When I run 64-bit version of weekly.exe it fails with the message "Make sure you have Bitdefender installed". The automatic updates fail to download. I have tried the downadup worm removal tool which doesn't find anything. I cannot access the Bitdefender download site from this computer or any other on my LAN. I have "The…
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Updates, Downloads And Support
I've been getting update errors -1011 for the past week or so and when I search for help the support and download servers are timing out or responding very slowly. I have no internet issues with other sites. Running build 16.28.0.1789 on windows 7 SP 1 (64-bit)