firozanazreen ✭✭✭

Never mind, figured it out myself.

Thanks for your reply @mrmirakhur Yeah, did that too a few weeks ago and they gave me the same advice as posted here in this topic by @Alexandru_BD on May the 30th. I will try the private message solution. ps. Bdagent is still showing as startup in taskmanager. Strange, since I uninstalled it in safe mode. I wonder if…

Well, it happened again. Did the steps advised by @mrmirakhur and stopped after step 7. Had some problems and sent @mrmirakhur a message. Waiting for his/her reply if it is okay to sent it only a message or that I should post my reply also in this topic.

@mrmirakhur Thanks, I will apply this solution coming weekend. Let you know if it worked after about 13 days, just to be safe :)

@Gjoksi Okay, will try that. However I already used the Norton tool. But will do it in the steps you advised. I really hope this will resolve this issue. The strange thing is that it only happens every 11 or 13 days. A few days ago I had a Windows update (the usual). Don't know if there is a link between this. I hope it…

Had the same issue today. BSOD and WinDbg report atc.sys as the culprit. I remember buying this laptop with Norton trial software preinstalled. I had it uninstalled and installed BD after restart. I contacted Norton and they sent a Remove and Reinstall tool to delete traces of their software. Is this enough or do I still…

Thanks for posting this. I did these steps last Friday. Don't know if it helped. After the first BSOD I reinstalled BD but 11 days later BSOD happened again. I can try these steps and hope for the best. I also disabled Windows Spotlight just in case.

Thanks for the links. Will try this soon.

So glad that the Widget is back. I don't care how it looks. As long as it works like the old one you have one happy customer here. :D

Hi, I also have this version (18.17.0.1227) and this outlook connection problem which still hasn't been solved, despite the advice in this topic: http://forum.bitdefender.com/index.php?sho...mp;#entry227117

Hello Hartassen, Sorry to hear about Avangate and how they handle this problem. I had this same problem almost a week ago. The first thing that i did was go to their website (made an account) and turned off the auto renewal option. Then i sent a refund ticket to Costumer service . The responded the same day and a few days…

Hello Maria de los Angeles, Maybe you already took these steps, but did you also sent an email ticket to Contact Customer Care. That worked for me. On friday 25 January i sent them an ticket and they responded the same day. Today i recieved an email from Avangate that the total amount has been refunded.

Hello Thank you for your feedback. Action Center sometimes reports Bitdefender as out of date, but is a false alarm. When the product is out of date, you will see an orange warning in the main interface. Take care. Hi Christian, The next time i'll check the main interface Thanks for the extra info. Regards Firoza

Hello Welcome back. The latest update hasn't been released for localization (NL). Don't worry, it will be soon. Now, you have the latest actualization available on the servers and Bitdefender is up to date. Let me know if you have other questions. Take care. Hi Christian, Thanks for your quick response and great to know…

firoza: I did not understood what you have tried to say about your website(perhaps you made a mistake). Anyway, I have tried exactly as you said, but still the problem is not fixed. Thank you for your time. Kind regards, Robert Hi Robert, Sorry for the mix-up. I was referring to a pm a sent to Christian. So my mail was…

Hi, I have the same problem with On access scanning. Did what was suggested and used the Bitdefender_Supporttool to generate a standalone support tool log: Visit My Website or http://www.mediafire.com/?ocvabtug8gez1fb I hope this will help! Thanks in advance Firoza