pcbugfixer ✭✭✭

G'Day Cris, The method you describe for disabling the "Antimalware on-demand scan task is in progress" by going into Basic View, is what we have been doing. Explaining this to a customer is a little ambiguous and somewhat puts the "Advanced View" into question i.e. as the action suggests that it is not a true "Advanced…

G'Day Cris, Thanks, for the info, however not what I wanted to do. That these options are not the same in advanced view is not a good idea, in that I wanted to disable the "Antimalware on-demand scan task is in progress" as this brings up an error /!\ symbol when the scan has not been performed and confuses customers as to…

G'Day SpaceGeneral, ? Have you disabled the Anti-Virus in your ZoneAlarm ? or what if any action have you taken ?

G'Day Tecknomage, Identity protection is in the forefront of our objectives, this includes Credit Card, Banking Account Numbers, etc and the related possible passwords that may be used. "NOW READ MY LIPS" as they say. The best protection you can get, is NOT to save or store any Credit Card, Banking, or any other…

G'Day Folks, Also getting a popup with Quaranteened message for a file called loaderadv463.exe which I have never heard of and do not know where it comes from, except that it was in My Documents folder. Have submitted this and the previous file to the Lab and sent zip with pw "infected" to Cris.

G'Day SpaceGeneral, It would be futile to suggest that in considering the content of the Anti-Virus and Security Suit in question, i.e. BD Anti-Virus and Zone Alarm, that while the Anti-Virus in Zone alarm is active that the BD Anti-Virus will also function! That 2 different Publishers Products will work in harmony is not…

G'Day Chris file URL sent PCBUGFIXER

G'DAy Sm3K3R, I did send it in via the reporting system from my BDTS 2009 on the 2 April and would have thought that it would have been looked at by now, however it still detects the issue, so maybe not.

G'Day SpaceGeneral, You, it appears, do not have a clear understanding of the Security issues from which you protect your system against. I did post an elaborate explanation on the old forum site which you can read here View Post. "http://forum.bitdefender.com/index.php?showtopic=11330" In a nut shell, Only 1 Security…

G'Day Valentin, As we say in Australia, "Your having me on Mate" meaning "your taking the Mickey out of me" in American slang. "You must be kidding me" is another way of putting it. The current 'new" structure has nothing to determine on or with. The old forum should have told you this, i.e. quote, "..... to identify which…

G'Day Polyglory, You can un-install the older 2008 version and use the same key for the new 2009 versions. So un-install the older 2008 and re-install the new 2009. After the 2008 un-install re-boot (should prompt you to do so anyway) and then clean out your temp folder content and then install 2009. If you have problems…

G'Day Folks, Would you mind telling me which BDxx 2009 you are referring to and on which OS and SP did you install this BDxx on ? In the mean time, I noted comments regarding having had Norton installed prior to installing BDxx 2009 and references to other Security Firewalls and Anti - virus suites ! Norton does NOT…

G'Day Ronald, Read this and see if it helps you, http://forum.bitdefender.com/index.php?showtopic=11751 Other issue maybe that you still have other Security software installed which is causing BD not to load correctly. Also un-check the Malware scan option which is more than likely the reason for your /!\ warning, but…

G'Day kungfu, Your comments are noted and I would agree with you in part ONLY ! - whereas we have installed 2009 versions on all our PC's and a lot of customers PC's New and upgraded (upgraded = un-install 2008 and use same key to install 2009 versions) on XP and Vista systems (all and all SP's) and have not had any major…

G'Day Nikilet, There seems to be some misunderstanding and confusion regarding the methods of handling your Spam and other erroneous email. As I also do Web Site and Domain Hosting which includes Mail Servers, I have some understanding of how these ISP (Internet Service Provider) Spam filters work and if in fact they are…

G'Day RJM11, Members of this forum, including myself offer help for free ! I do not work for BD ! Putting words in my mouth so to speak or your over imaginative interpretation of what I advised, is not the tenure of my message! No where did I suggest or said, Quote " Are you saying that BDTS 2008 has a bug in it whereby…

G'Day Nikilet, I believe this issue is now solved. I would however not recommend the disabling of any BD function ! My logic is simple, "Why have a Security Suite if you disable its functions?" There are only minor exceptions to this rule !

G'Day redkiller You said I hope to get the support !!! Support for what please ?

G'Day Locki, Just for interest a couple of questions, 1. Which BD product did you install ? 2. What operating system did you install it on ? 3. What other Security or Anti-virus program(s) did you have installed ? 4. What installation method ( Default or custom) did you follow when you installed the BD ? 5. Was your system…

G'Day RJM11 1. You should have installed BDIS 2009 or BDTS 2009 instead of the older 2008 version ! 2. I advise you to un-install 2008 and after re-booting, install the 2009 version of your choice ! NB: You should not have any difficulty un-installing the 2008 as it is a new installation (first time) I believe. Just make…

G'Day Wherewithal That you installed BD 2009 is nice, and you told us what OS its on , i.e. Vista, - You did not tell us which BD 2009 you installed ? BDIS (Bitdefender Internet Security) or BDTS (Bitdefender Total Security) ? BD Trial version or Purchased Key ? Which Vista ? - Home Basic, Premium - business or Ultimate ?…

G'Day Folks, For the BD update issues, try reading this post and suggested fix. http://forum.bitdefender.com/index.php?showtopic=11751

G'Day Nikilet, There is no shame in not knowing how to do something and the best way is to ask questions, like you are doing here on this forum. Software configuration can mean multiple thing, however in this situation I think it means, (Information courtesy of http://searchexchange.techtarget.com) DEFINITION - Generally,…

G'Day wrust - (G'Day = Australian slang for Hallo) There is nothing wrong with your English, "david beckham" was making a joke because of the bad reputation that BD Support has with not answering help / support emails. Question on updating, - Will the manual update work ? If it does, then obviously you will need to do this…

G'Day ajt0001 The post Yesterday, 10:12 PM to Neils was meant for you - I copied the wrong Name in error. Please try the solution and post back your findings

G'Day HG_PCDania, In reply to your last post here - Have you heard of "Murphy's Law" ? Interpreted for this topic, it would read something like this. "If you have a 100 PC's all the same OS's with the same Security Suite installed on them, Murphy's Law would have it that on some % of them what can go wrong, will go wrong,…

G'Day HG_PCDania and alesandro, The stability (in general terms) and the performance with regard to protecting my LAN System and the PC Workstations on it, is of primary concern to me. The other aspects that are of importance to me, are the User Options that the Security Suite allows the user to be in control of ! This was…

G'Day Folks, Just click on this link and go directly to the Malware test Results Malware Research Group project #016 Copy right does not allow for posting them here ! Not bad for a general performance test result, however I would like details of the samples used to evaluate and interpret the result weighted against the…

G'Day Niels, Can you please try the following and after you made the changes in BD only, allow your PC to run for another 24 hours to see if it will automatically update itself. 1. GoTo BD Updates, then click on Settings tab and change the Time Interval for Automatic Updates to 3 hours then click apply and exit (close) the…