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Unable To Scan Password Protected Excel 2003 Files
BD AV PRO 2011 Version: 14.0.29.354 Engine: 7.37082 I am ressurecting this topic as BD has closed/deleted my 2 previous threads regarding the following issues. The answers BD have provided via email are unsatisfactory and do not address the issues. I will try and keep this succinct: (1) The files I am having problems with…
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Contextual Scan Anomalies
Windows XP SP3 Dell Dimension 3100 DD AV 2011 Version 14.0.29.354 Engine 7.37053 Just attempted a deep system scan and all my excel and word files which are password protected were ignored by the scan. I then tried a contextual scan on each of those files individually. Intrestingly BD asked for the password and then…
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Password Protected Files
Hi: Have been using BD 2010 for about 10 month. (Build 13.0.21.347. Windows XP Home + SP3. Dell Dimension 3100). I regularly do a deep system scan every 2 weeks and up until 30/10/10 there seemed to be no problems apart from the fact that there are a number of Excel and Word files (approx 50) on my system with password…
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Active Virus Control Freezes Machine
Have just upgraded to BD 2010 from BD 2009. Build 13.0.19.347 on XP Home SP3 Dell machine. Since upgrading I have found that frequently the PC will freeze, but disconnecting the network cable allows the machine to recover (ie a reboot is not required) and continue as normal. This is an intermittent fault. I have disabled…
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No Bd Message Re Scanning Incoming Mail
I have recently upgraded to BD2010 from BD2009. Build 13.0.19.347 on Dell XP Home SP3. I have experienced a large number of problems with BD since the upgrade which frankly are beginning to annoy me. I had no problems with BD2009 but BD2010 is a whole different ball game. I have fixed some of the issues (mainly by…
