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Support? Hello?
Can someone please advise why it is so difficult to get support to READ what they are sent? I have two open tickets with requests for information about VALID licences that are not recognised by the app on the page where you enter your old key and you get issued a new one. I have sent screen captures and a LOT of…
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Licences & Devices From Au Site Not Showing Up
I have 11 licences with over 600 days left to go but I cannot perform the upgrade because Central doesn't recognise the key. I have worked on this problem for days with no response from support and that pathetic 'choose your help option' being less than useless. I need direct contact with a Support Desk to resolve this…
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Bitdefender Total Security 2016 Won't Start
Has anyone else had this issue? Upgrade process of Windows 10 (x86) goes through (yes, yes, I know... I should be x64 on this machine - just don't have time to rebuild) and BD TS2015 doesn't like it. I upgrade to TS2016 and I cannot get the agent to appear to perform checks. There are no entries in any logs when I try to…
