Bitdefender Total Security 2016 Won't Start

Matt51F1
Matt51F1
in Install & activation

Has anyone else had this issue?


Upgrade process of Windows 10 (x86) goes through (yes, yes, I know... I should be x64 on this machine - just don't have time to rebuild) and BD TS2015 doesn't like it. I upgrade to TS2016 and I cannot get the agent to appear to perform checks.


There are no entries in any logs when I try to activate something - it just does nothing.


The gadget appears for a few seconds on startup and then disappears again.


Thanks in advance for any advice going.

Comments

  • Paul-Robert
    Paul-Robert

    Hello Matt51F1,


    Thank you for your feedback.


    After upgrading your operating system to Windows 10, the Bitdefender 2015 icon from system tray disappears. A few hours later a Bitdefender pop-up appears. It allows the UPGRADE to the Bitdefender version compatible with Windows 10.


    However, since you have already upgraded to Bitdefender 2016, we need to know what exactly happens when you are trying to activate the program. Please post a screenshot displaying your issue.

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