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Ransomware Protection - System Folders
Running AntiVirus Plus 2017 When I attempt to add C:\Users\JaneDoe to the list of folders protected from Ransomware, I get the error message below. Why does AntiVirus Plus consider this a system folder?
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Safepay Hotspot Protection Network
Hello, Just installed Anitvirus Plus 2013. When I connected to my bank, the offer to use Safepay popped up. After trying it and realizing I couldn't cut and paste between this and other software (like Quicken), I turned it off so it wouldn't pop up anymore. However, shortly after this I got a popup window from Windows 7…
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Contextual Scan
Hello, My system scan just finished, and found a number of items that were password protected. Antivirus 2013 suggested I do a "contextual scan" for these items. Searches of the help documentation cannot find anything about the contextual scan. Any ideas where I can find a description of what this is, and how to run it?…
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Anti Spam For Bitdefender?
Hello, I am wondering if it's possible to purchase an Anti-Spam package that will prevent spam that comes from Bitdefender itself. Let me explain... I am a Bitdefender Antivirus 2012 user. Today, I received a pop-up advertisement from Bitdefender alerting me to the serious possibility that I might not be protected from…
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Please Read: Bidefender Spams Its Own Users
All, I'm quite put out by the fact that Bitdefender is subjecting its own users to unsolicited popups, a practice more commonly known as spamming. The company's response to forum threads on this topic is to claim a patch is coming out, to state that "lots of customers like this", and to also state that because these popup…
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Spam Message - Activate Identity Monitoring
Greetings, I just received the following popup on my Windows7 machine with the following information: Identity Theft Protection ACTIVATE IDENTITY MONITORING ...with information about how to turn this on. (An image of the popup is attached.) It claims to be from Bitdefender, but I'm a paid subscriber and would certainly not…
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Some Issues Require Your Attention
Hello, Brand new user... couldn't find this answers in any of the docs, or in searching the forum for the string "some issues require". Anyway, In Settings/Antivirus/Custom I've selected "Scan only applications". However, when I do this, Bitdefender Antivirus Plus 2012 displays an orange banner with "Some issues require…
