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Scan Does Not Include Optional Update
Hi, I noticed Bitdefender 2015 change from 2014 for Critical Windows Update, which if it is enable, it would turn off Microsoft's Windows Update. However, Vulnerability scan doesn't detect optional update. Is this something you weren't able to implement? Bidefender Total Security 2015 Windows 8.1
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Trouble In Renewing My License For Internet Security
Hi, I am having difficulty in renewing my license. When I input the license key on the Bitdefender.com's renewal page, it said it is invalid, but for some reason, I was able to access it fine on the UK server. Is there anyway you can fix this? Thank you
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Upgrade From 2 Key To 3 Key
Dear Bitdefender, When i first purchase the first key, i only selected 1 pc. Then, few weeks later, I brought an another key in full price. Since I have paid 80 for 3 years for each key, is it possible I can get the third one since I have paid more than what 3 years of Bitdefender Internet Security for 3 pc of what it…
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Search Advisor Not Working Properly
Dear Bitdefender, I having recently notice that if you search on google.com (not on igoogle), search advisor doesn't work. However, if I search it on IE's search provider or Chrome's address bar, it works properly. After that, if I search it again on the search bar, it doesn't work. Bing and Yahoo work perfectly fine, but…
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Unable To Upgrade From 2010
I tried to upgrade from 2010, but when I register my key and my user name, it said the key is only valid for 30 days trial even though I have 850 days left. When I go to Activate Product, it said "Product activation with the license key and the BitDefender account you have provided failed because no internet connection has…
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Svchost.exe Might Be Infected
Hi, The Behavior Scanner shows that the file svchost.exe in the folder "system32" is possible a malicious application. This was first infected in 2 weeks ago, and the day before it, the behavior scanner reported that another file in system 32 is infected , name as "instm32.exe," which the file said it was registered to…