Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

polke45

Comments

  • I like to add that even when disabling Vulnerability Scan, Microsoft's Windows Update is being turn off every hour or so. I figure it out. By enabling autopilot, it will turn on VUlnerability Scan. So, if you don't want to turn off Windows Update, set it to manual
  • I like to add that even when disabling Vulnerability Scan, Microsoft's Windows Update is being turn off every hour or so.
  • in addition, can you combine the 2 key so this way, when one expires, i dont have to wait for the other to expire to buy another 3 years of license thank you
  • I am using Google Chrome 7.0.503.0 dev and Internet Explorer 8.07600.16385. I tried the site, but it still doesn't work
  • Not sure if this is the cause of it, but if I look at the address, for some reason, google keep track of the previous topic i searched on for example:I search for "bitdefender" first using browser feature, then "antivirus" on google search bar IE's search provider (work):…
  • Dear Bitdefender, I am too having the same problem. When I first access it, it said I don't have any product, now it said this account doesn't exist
  • i finally got my Bitdefender Internet Security 2011 to work. I recently found out that if you go to device manager, there is a file called bdselfpr under non-plug and play is causing the problem. Right click computer > Manager, Device Manager click view > Show Hidden Devices Go to Non-plug and Play > and you should see the…
  • Hi, I have already used the tool, removed any leftover file, and used Tune Up to removed any registry key, but it still doesn't work.
  • download the uninstall tool, click uninstall, restart, and you should be fine http://download.bitdefender.com/windows/de...l_tool_2011.exe For the activation problem, go to this post
  • One bug I found is odd is that if you choose Expert mode during installation and then switch to Intermediate or Basic View, for some reason there is nothing showing up in My Tools. I try configure it, but nothing show up on the pop up windows. That is until I install it as Intermediate or Basic, the tools show up on the…
  • I too have the same problem. Please send me the instruction to fix this. Thank you
  • I can understand that if there are some old files preventing me from connecting to the internet; however, I can't register right before I install the program.
  • i am trying to install Internet Security 2011 in Windows 7 Professional 32 bits. I just reinstalled 2010 and uninstalled using the tool and turns out that 2011 installed smoothly with no error; however, I still can't get it to register
  • I just uninstall using both 2010 and 2011 tool, but the problem of being unable to register still occurs. Also, when I install 2011, a pop-up screen said installation failed pops up several times, but it still installed the software.
  • no, but I just used it and turns out that the computer is still register 2011 as installed. Now, I can't reinstall 2011. edit: never mind, i found it from previous post
  • i forgot to mention that the behavior scan isn't detecting instm32.exe being a malicious app anymore, but the message for scvhost pops up every 30 minute.
Default Avatar