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Bitdefender Customer Service Problems - Part 2
Just went in to my "Save File" and counted six open "Technical Support Trouble Tickets" that date back to seven days relative to BitDefender Internet Security 2013. They promise a response within 48 hours. However, not a single one has been responded to. I am still unable to complete a "full system scan" since BitDefender…
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Renewal Problems
My renewal for BF2012 expires at the end of this month. I have a license for both of my PCs. Given that, I renewed on 12 August with the new BF2013. Seems simple enough. Wrong. They still show my account expiring this month. I have tried all week via trouble tickets and the chat room to resolve this but apparently it is…
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Bitdefender Customer Support Problems
I've had nothing but problems since I "upgraded" to Bitdefender Internet Security 2013. Suddenly, when I do a full system scan, my PC has Malware which cannot be cleaned. I have submmited four trouble tickets in the past week and none of them have been responded to. I've used the "Chat" option but they just refer the…
