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Dashboard notifications don't go away
I have a couple of recommendations from the dashboard, about updating Bitdefender, vulnerabilities (Windows and apps), file shredder and the profiles. The issue is, even though Bitdefender is constantly being updated and all vulnerability recommendations are being followed, these recommendations in the dashboard do not go…
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Vulnerability scan reports Firefox 58 installed
In the dashboard I received the recommendation to run a vulnerability scan as it reported some vulnerabilities. After the scan was finished, the vulnerability scan reported that Mozilla Firefox needs to be updated. The vulnerability scan says Mozilla Firefox 58.0 is installed and recommends to install the new version…
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Merging subscriptions
I just purchased a new subscription to extend the days of the current subscription. When I try to use the activation code I get the message that a current subscription already exists, mobile security and total security. If I would allow the merging, it says that the current subscriptions are merged, but I don't see the new…
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Cortana & Bitdefender
When BitDefender is installed Cortana never functions proper, I can't add a reminder which I hardly need! Running the support tool is stuck at 'executing tools...'.
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Support
Excellent support, deleting tickets without reading... Worst is that it is almost 5 months later and no response. It is likely deleted because they assume I do not have the problem anymore, but it is just very dramatic that nobody even responded to the ticket. Your message To: Andrei CISMARU Subject: ******* Sent: Tuesday,…
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Install Bdts 2015
I have a question about the installation process of Bitdefender Total Security 2015. Currently I'm using the dutch version, but I'd like to switch to the english version for a long while. I have tried to uninstall the dutch version and install the english version a few times, but everytime the installation process keeps…
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Cannot Acces Tickets
I know this place isn't the right place, but I cannot get acces to my tickets at support.bitdefender.com. I've had this previously, but never found any solution. I'm using chrome & firefox, both give me the error 'Sorry, the action you are trying to perform is not allowed. - See more at:…
