Merging subscriptions

ryspredator

I just purchased a new subscription to extend the days of the current subscription.

When I try to use the activation code I get the message that a current subscription already exists, mobile security and total security.

If I would allow the merging, it says that the current subscriptions are merged, but I don't see the new subscription being added to it.

ryspredator

UPDATE:

Spoke with Bitdefender support, this appeared to be a conflict between mobile subscription and Windows subscription that the central platform had picked up.

It has been resolved by merging the current subscriptions with the new subscription.