Changement de Internet Security à Premiun security

Serge A

Bonjour

Je viens de basculer mes appareils d'un abonnement internet security à un abonnement Premiun security.

Sur mes appareils tout semble ok, la nouvelle licence est bien active.

Cependant sur Bitdenfer central; 2 de mes appareils sont indiqués A risque

Comment puis je corriger le problème

Merci d'avance

Flexx

https://community.bitdefender.com/fr/discussion/103971/changement-de-internet-security-a-premiun-security

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get immediate update, make use of the chat option. Once the AI chatbot recommends a series of solutions, you can type in the chat, 'transfer to an agent,' and you will be transferred to a Bitdefender support agent. Bitdefender support may require logs and will assist you in generating them.

Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.

Regards