bonjour ce message apparait et impossible d acceder a mon compte
Bonsoir, il faudrait préciser si c'est suite à une nouvelle installation ou si le message est apparu sans raison.
Kindly have a look at the links stated below.
https://www.bitdefender.com/consumer/support/answer/17225/
https://www.bitdefender.com/consumer/support/answer/9354/
If the issue still persists, consider repairing your Bitdefender product by checking the link stated below.
https://www.bitdefender.com/consumer/support/answer/13429/
Even after reinstalling the Bitdefender product, the issue still persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/
Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.
To get an immediate update, kindly use the chat option. Also, ensure that no ad blockers or privacy extensions are enabled in your web browser, as they may prevent the chat window from appearing.
Bitdefender support may request diagnostic logs and will guide you through the process of generating them.
Regards