La barre antispam n'est pas accessible dans Thunderbird 115

mclmrl

Bonjour,

Comment peut-on afficher la barre d'outils antispam dans Thunderbird ? Celle-ci n'apparait ni dans la liste des barres d'outils ni dans les menus pourtant antispam est bien actif dans BD et il semble que l'antispam agit.

config : windows 11 et thunderbird 115.1.0 + BitDefender internet security.

Merci,

Flexx

https://community.bitdefender.com/fr/discussion/96743/la-barre-antispam-nest-pas-accessible-dans-thunderbird-115

To show the Bitdefender antispam toolbar in Thunderbird, you need to enable it in the Bitdefender settings. Here's how:

1) Open Bitdefender.

2) Click on the "Menu" button (three horizontal lines) in the top left corner of the window.

3) Select "Settings."

4) In the left sidebar, click on "Web Protection."

5) Under "Antispam," make sure that the "Enable Antispam" checkbox is checked.

6) If the "Bitdefender Antispam Toolbar" checkbox is unchecked, check it.

7) Click on "Apply" and then "OK."

After you've enabled the Bitdefender antispam toolbar, it should appear in the Thunderbird toolbar. If it doesn't, you can try restarting Thunderbird.

Here are the steps to restart Thunderbird:

1) Click on the "Menu" button (three horizontal lines) in the top left corner of the Thunderbird window.

2) Select "Quit."

3) When Thunderbird asks you if you want to save your changes, click on "No."

4) Wait a few seconds for Thunderbird to close completely.

5) Open Thunderbird again.

6) The Bitdefender antispam toolbar should now be visible in the Thunderbird toolbar.

If issue persists, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Alternatively, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

GG33

Bonjour,

J'ai exactement le même problème et j'ai essayé ce que vous avez expliqué sans succès.

mclmrl , avez vous trouvé la solution ?

cordialement , GG33

Flexx

https://community.bitdefender.com/fr/discussion/comment/336121#Comment_336121

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Based on your selected product and the type of issue you're facing, you can get in touch with a support representative through email, chat, or a phone call.

If you choose email, you will receive a ticket number on your registered email. The support team will reply within the next 24-48 hours, excluding weekends.

Regards