bonjour,
J'ai renouvelé mon abonnement , c'est débité à ma banque et sur mon compte c'est toujours marqué à renouveler
To stop auto renewal have a look at below stated link:
https://www.bitdefender.com/consumer/support/answer/29081/
To cancel your subscription or get a refund have a look at below stated link:
https://www.bitdefender.com/consumer/support/answer/7217/
Alternatively, you can contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.
Regarding refund, you can also drop an email to refunds@bitdefender.com
The support team will reply back to your query within next 24-48 hours excluding weekends.
Regards
